Compassionate former Customer Service Representative, motivated to positively impact program operations and participant success with diligent support. Well-trained in Call Quality, Retention and Inbound/Outbound training with dedication to continuously enhancing strategies and optimizing assistance. Highly organized and hardworking with strong attention to detail.
Maintain efficient program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Flexible hard worker ready to learn and contribute to team success.
I became disabled in 2004 and am currently disabled now. I am at home raising my 5 children. I pay all the bills, maintain a great house and home, make all food and am a dedicated learning coach for my children in school as well.
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