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Disability Services Associate Resume Example

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DISABILITY SERVICES ASSOCIATE
Professional Summary
Bilingual, innovative and adaptable professional who's mission is to provide students with the skills and knowledge necessary to obtain entry-level employment in their chosen program of study. Proven ability to effectively utilize my skills and experience in a coordinated effort under the guidance and supervision of the Director of Education and/or Program Chair.
Skills
  • Higher Education
  • Campus Vue
  • Microsoft Office
  • Fluent in English and Spanish
  • Experience with special-needs students
Work History
06/2010 to Current
Disability Services AssociateEast Carolina University – Greenville , NC
  • Process the Americans with Disabilities Act (ADA) accommodation requests.
  • Send Letters of Accommodation to students and professors on first day of the term.
  • Process of Course Substitutions as related to disability.
  • Process of Tuition Credit as a result of hospitalization and/or inability to complete term due to exacerbating symptoms as related to disability.
  • Assistive Technology Auditor.
  • ADA Graduation Associate.
  • Maintain a strong working relationship with all departments.
06/2008 to 06/2010
Academic AdvisorKaplan University – City , STATE
  • Encourage students to stay in school, maintain grades and class attendance, and progress toward graduation.
  • Assist students with selection of classes, change of programs, and leave of absences request.
  • Act as student connections for all departments.
03/2007 to 06/2008
Violation SpecialistSunPass – City , STATE
  • Bilingual Customer Service Representative; created new SunPass Accounts, updated existing accounts, replenished transponder(s), and/ or terminated of transponder(s).
  • Bilingual Violation Specialist Department; processed toll violations and citations.
Education
November 2012
Master of Science: Psychology
Kaplan University Online - City, State
  • Emphasis in Applied Behavior Analysis (ABA).
  • Graduated Summa Cum Laude.
  • Member of Golden Key International Honour Society.
December 2006
Bachelor of Arts: Criminal Justice
Florida Atlantic University - City, State
  • Minor in Sociology.
  • Member of the American Criminal Justice Association (ACJA).
  • Recipient of Bright Future Scholarship.
May 2003
High School Diploma:
Olympic Heights High School - City, State
  • Honor Roll Student.
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Resume Strength
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  • Word choice
  • Measurable results
  • Strong summary
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Resume Overview

School Attended

  • Kaplan University Online
  • Florida Atlantic University
  • Olympic Heights High School

Job Titles Held:

  • Disability Services Associate
  • Academic Advisor
  • Violation Specialist

Degrees

  • Master of Science : Psychology
    Bachelor of Arts : Criminal Justice
    High School Diploma :

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