Smooth and efficient management support with experience enhancing productivity and improving operations. Exceed expectations for maximizing group performance and overseeing efficiency. Operates well with minimal supervision to meet demanding objectives.
Skills
· Administrative support
· Attention to Detail
· Budgeting
· Business Correspondence
· Conflict resolution
· Critical Thinking
· Data Entry
· Documentation/ Data Collection
· Employee training and development
· Federal Compliance
· Fundraising/Event Planning
· Grant writing
· Hiring practices
· Inventory systems
· Microsoft Office Skills
· Operational planning
· Organizational Skills
· Outreach activities
· Payroll
· Performance improvements
· Policy Development
· Prioritization
· Program leadership
· Project/Operation support and planning
· Relationship building
· Report Development
· Schedule and calendar management
· Self-starter
· Spreadsheets
· Training, mentoring and team building
· Transcription
· Verbal and written communication
· Volunteer Supervisor/Recruitment
· Women and Children Advocate Research
Work History
Disability-Mental Health Coordinator, 08/14 to 06/20 Scientific Research Corporation – Patuxent River, MD,
Provided clients with recommendations to community resources.
Documented client progress in confidential files.
Developed policies and procedures for effective content management.
Generated and reviewed incident reports, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to FERPA and HIPAA, benefits administration and general liability.
Conducted routine compliance inspections, identifying areas needing improvement and eliminating hazards posed to staff and families for continued compliance with associated regulations.
Implemented procedures necessary for Disabilities-Mental Health Compliance.
Produced monthly reports for presentation to board of directors.
Identified new areas of scientific research and suggested/provided internal training.
Created customized care plans, working with staff and families to assess and meet individual needs.
Spearheaded and implemented new projects to expand scope of engagement.
Reviewed and evaluated assessment results to suggest individualization and referral options.
Implemented best practice standards for assessment, discipline and individualization.
Collaborated with several content managers to maintain daily operations.
Built a reporting system within Adsystech for Health, Mental Health and Disabilities Content areas based on policies and procedures required by Federal Policy and Regulation followed by Head Start Early Learning Outcome Framework (HSELOF) and Illinois Early Learning Development Standards (IELDS).
Intern, 06/2014 to 06/2015 Lake County Health Department – City, STATE,
Upheld strict security procedures to maintain data confidentiality.
Mediated between family members to facilitate conflict resolution and build healthy family relationships.
Conducted outreach to local referral sources to build strong partnerships for supportive services.
Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Offered community resource guidance to clients to meet family needs for assistance.
Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
Maintained regular contact with clients by calling and visiting clients' homes.
Site Director, Assistant and Lead Teacher, 08/2008 to 06/14 Community Action Partnership Of Lake County – City, STATE,
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