Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Driven, dedicated Director of Labor and Delivery, Mother Baby, Level II Nursery and Pediatrics department with 8 years of experience planning and coordinating all aspects of the department. Caring professional with genuine concern for all populations. Knowledge of quality care requirement with respect to leading practices and process improvement. Background in education, clinical training, leading and motivating staff. Comfortable working with people at all levels of the organization.


Registered Nurse in the state of Iowa (RN), Basic Life Support (BLS) Certification, Pediatric Life Support (PALS) Certification, Neonatal Resuscitation Program (NRP)

Skill Highlights
  • Clinical expertise in Obstetrics and Neonatal care
  • Continuous education to reflect best practice, quality, and safety
  • Effective team building and interpersonal communication skills
  • Ability to mentor and develop educational experience
  • Efficient organization and prioritization
  • Collaborative nature and strong work ethic
  • Ongoing professional development
Professional Experience
Director, Women and Family Center, 11/2013 to Current
Community Health SystemPowell, TN,

Managed Women and Family Center staff of 30 employees and daily operations and oversight of women's health, neonatal, and pediatric care unit. Ensured quality indicators maintained for JCAHO standards and patient satisfaction. Maintained safety and compliance standards. Support staff through ongoing education and team approach to evidence based care. Collaborate with physicians and healthcare team for safety and quality care. Lead monthly staff meetings and organize regular Perinatal Council meetings. Oversee outreach education fro prenatal and breastfeeding education.

  • Regularly evaluate performance of nursing and support staff
  • Accountability for unit staffing and productivity
  • Maintain and monitor safety and quality standards for clinical dashboard
  • Empower staff to identify metrics for Key Performance Indicators (KPI) that improve processes and safety
  • Organized education and implementation for Tracevue surveillance and electronic medical record (EMR) for labor and delivery documentation. Worked collaboratively with information systems, medical records, and company representatives to facilitate transition in documentation.
  • Oversaw education and implementation of new Alaris epidural pumps. Coordinated education with staff, physicians, pharmacy, materials management, bio-med, and company representative.
  • Assisted with the development of new PAR level system with materials management. Empowered WFC team to develop supply par levels that use Lean Daily Management concepts and improved organization and efficiency.
  • Collaborated with Information Systems, Physicians, and staff nurses to employ computerized physician order entry (CPOE) for the Women and Family Center. Facilitate ongoing updates to orders.
Charge Nurse, Staff Nurse, 08/1993 to Current
Ottumwa Regional Health CenterCity, STATE,

Assessed, planned, implemented, and evaluated care and education for patients in labor delivery, postpartum, nursery and pediatrics. Adhered to standards of practice and maintained competencies for the Women and Family Center (WFC). Actively participated in plan to measure, assess and improve the quality of patient care.

  • Charge nurse; organized staff assignments for labor triage and patient care where volumes fluctuates rapidly.
  • Preceptor and mentor for new employees and nursing students.
  • Nurse educator for Prenatal Class for expectant parents. Updated course materials and created power point to reflect current care and hospital specific information.
Clinical Nurse Educator, 03/2009 to 04/2014
Indian Hills Community CollegeCity, STATE,

Coordinated nursing students clinical experience for obstetrics specialty with focus on current guidelines and best practice. Developed learning experience meet course objective and goals. Worked collaboratively through college and outreach sites to coordinate real life clinical experience for students.

  • Organized student education and assignment in the clinical setting to enhance learning and development of clinical skill and experience.
  • Observed student interaction and care in actual nursing situations. Provided ongoing education and feedback to to help students apply classroom education in clinical setting.
  • Developed assessment and documentation tools for students to record assessments, care, education, and interaction with patient.
  • Regularly assessed skill level with respect to evidence based care and provided support and performance evaluation to students.
Education and Training
Master of Science: Nursing, Expected in 2014
Walden University - ,
Associate of Science: Nursing, Expected in 1993
Indian Hills Community College - ,
Bachelor of Science: Business Administration, Expected in 1988
Truman State University - ,

Emphasis in Marketing and Finance

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School Attended

  • Walden University
  • Indian Hills Community College
  • Truman State University

Job Titles Held:

  • Director, Women and Family Center
  • Charge Nurse, Staff Nurse
  • Clinical Nurse Educator


  • Master of Science
  • Associate of Science
  • Bachelor of Science

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