Director Of Special Education Slp resume example with 10 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Talented food service professional seeking part-time server and/or bartender position. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards. Versatile server possessing many years bartending and waitstaff experience. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members. Customer-oriented with excellent interpersonal and communication skills focused on guest satisfaction. Recognized food and beverage expert. Recent license in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Upbeat with outstanding coordination and memorization skills.
Skills
Guest relations management
Dining area cleanliness
To-go order preparation
Wine service
Bar terminology expertise
Tableside service
Guest seating arrangements
Daily specials memorization
Food tray carrying
Food and beverage pairings
Table setting
Order accuracy
Cash handling expert
High-volume dining
Stocking and replenishing
Point of sale knowledge
Hospitality service expertise
Food station setup
Food running
Menu memorization
Education
Arizona State UniversityTempe, AZ, Expected in 2013 ā āMaster's in Education:Consultation and Collaboration, Applied Behavior Analysis - GPA:
Arizona State UniversityTempe, AZ, Expected in 2011 ā āBachelor of Science:Speech and Hearing Sciences - GPA:
Work History
Southern States Cooperative, Inc. - Director of Special Education/SLP Harrisonburg, VA, 05/2017 - 05/2020
Assessed children's developmental progress, specializing in perceptual/sensory motor skills, fine motor skills and activities of daily living
Recommended and fitted assistive listening devices and protection devices to improve hearing
Evaluated and treated wide range of conditions, including chronic and acute pain, disc prolapse, whiplash, dislocations, arthritis, Multiple Sclerosis, Parkinson's, stroke and neuropathies
Developed and implemented effective rehabilitative programs for patients with speech problems
Engaged parents and families in therapy process to support student progress
Helped teachers understand how to observe and refer students
Monitored student progress according to goals
Treated each patient according to written plan of care to meet predetermined goals
Maintained compliance with complete documentation of all actions
Contributed to team meetings and collaborated with management in patient recovery program decision-making process
Participated in special events to promote available resources
Taught planned educational programs in speech therapy
Wrote reports detailing interventions and student responses
Interpreted results and proposed intervention plans, including short and long-range goals, frequency and duration
Tested and measured patients' strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency
Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments
Monitored and recorded patient progress in response to therapy
Evaluated students with standardized tests and assessment protocols
Communicated effectively with other care providers (physicians, nurses, business office, and medical records) to provide for continuity of patient care
Assisted speech therapy patients in functioning adequately in home, community and school environments
Southern States Cooperative, Inc. - Retail Sales Associate Luray, VA, 08/2017 - 02/2018
Demonstrated items to customers and created customer awareness, interest and sales
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy
Performed stocking and informed management of low inventory quickly
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Skilled using cash register including processing sales discounts and refunds
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
Used consultative sales approach to understand customer needs and recommend relevant offerings
Assisted customers by answering questions and fulfilling requests
Supported efficient and timely replenishment of sales floor merchandise
Cultivated customer loyalty, promoted repeat customers and improved sales
Maintained clean sales floor and straightened and faced merchandise
Approached browsing customers to initiate conversations to determine buying preferences
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
Assisted customers with prompt and polite support in-person and via telephone
Fielded questions and solved problems by informing customers of current promotions and store policies
Provided excellent customer service to cultivate loyalty and satisfaction
Maintained organized checkout area and swept floors and emptied trash cans
Balanced and organized cash register by handling cash, counting change and storing coupons
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms
Educated customers on promotions to enhance sales
Provided accurate information about promotions, customer programs and products, helping drive high customer retention
Helped customers manage large purchases by collecting items from shelves and storage locations
Trained in loss prevention, visual merchandising and general sales skills
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
Prioritized helping customers over completing other routine tasks in store
Answered questions about store policies and concerns to support positive customer experiences
Inspected merchandise for quality and arranged proper display location on floor
Answered product questions with up-to-date knowledge of sales and store promotions
Greeted customers, helped locate merchandise and suggested suitable options
Actively engaged customers to provide general assistance and information on store merchandise
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
Provided exceptional services and pleasant shopping experiences to retail customers
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays
Issued receipts and processed refunds, credits, or exchanges
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
Displayed merchandise by arranging in appealing and orderly way to boost sales
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
Created inviting environment for customers by maintaining store organization and cleanliness
Poor Little Rich Girl Resale Boutique - Retail Sales Associate City, STATE, 08/2016 - 08/2017
Demonstrated items to customers and created customer awareness, interest and sales
Generated brand awareness and positive product impressions to increase sales
Greeted customers, helped locate merchandise and suggested suitable options
Inspected merchandise for quality and arranged proper display location on floor
Answered customer questions regarding merchandise and pricing
Assisted customers with prompt and polite support in-person and via telephone
Opened and closed store independently when needed and prepared nightly bank drop for manager
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms
Provided excellent customer service to cultivate loyalty and satisfaction
Cultivated customer loyalty, promoted repeat customers and improved sales
Used POS system to process sales, returns, online orders and gift card activations
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
Offered advice and assistance to customers, paying attention to special needs or wants
Trained in loss prevention, visual merchandising and general sales skills
Issued receipts and processed refunds, credits, or exchanges
Provided accurate information about promotions, customer programs and products, helping drive high customer retention
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
Assisted customers by answering questions and fulfilling requests
Answered questions about store policies and concerns to support positive customer experiences
Prioritized helping customers over completing other routine tasks in store
Folded and arranged merchandise in attractive displays to drive sales
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
Actively engaged customers to provide general assistance and information on store merchandise
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Maintained organized checkout area and swept floors and emptied trash cans
Energized and motivated in performing sales floor activities including merchandising and selling
Maintained clean sales floor and straightened and faced merchandise
Pinetop Country Club - Server/Cocktail Waitress City, STATE, 05/2010 - 08/2016
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Supervised restocking of salad bar and buffet for lunch and dinner service
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Kept register accurate through correct billing, payment processing and cash management practices
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
Checked identification to enforce age regulations for alcoholic beverages
Prepared beverages and filled food orders for customers
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