LiveCareer-Resume

Director Of Special Education Slp resume example with 10 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Talented food service professional seeking part-time server and/or bartender position. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards. Versatile server possessing many years bartending and waitstaff experience. Effective coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members. Customer-oriented with excellent interpersonal and communication skills focused on guest satisfaction. Recognized food and beverage expert. Recent license in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Upbeat with outstanding coordination and memorization skills.

Skills
  • Guest relations management
  • Dining area cleanliness
  • To-go order preparation
  • Wine service
  • Bar terminology expertise
  • Tableside service
  • Guest seating arrangements
  • Daily specials memorization
  • Food tray carrying
  • Food and beverage pairings
  • Table setting
  • Order accuracy
  • Cash handling expert
  • High-volume dining
  • Stocking and replenishing
  • Point of sale knowledge
  • Hospitality service expertise
  • Food station setup
  • Food running
  • Menu memorization
Education
Arizona State University Tempe, AZ, Expected in 2013 Master's in Education : Consultation and Collaboration, Applied Behavior Analysis - GPA :
Arizona State University Tempe, AZ, Expected in 2011 Bachelor of Science : Speech and Hearing Sciences - GPA :
Work History
Southern States Cooperative, Inc. - Director of Special Education/SLP
Harrisonburg, VA, 05/2017 - 05/2020
  • Assessed children's developmental progress, specializing in perceptual/sensory motor skills, fine motor skills and activities of daily living
  • Recommended and fitted assistive listening devices and protection devices to improve hearing
  • Evaluated and treated wide range of conditions, including chronic and acute pain, disc prolapse, whiplash, dislocations, arthritis, Multiple Sclerosis, Parkinson's, stroke and neuropathies
  • Developed and implemented effective rehabilitative programs for patients with speech problems
  • Engaged parents and families in therapy process to support student progress
  • Helped teachers understand how to observe and refer students
  • Monitored student progress according to goals
  • Treated each patient according to written plan of care to meet predetermined goals
  • Maintained compliance with complete documentation of all actions
  • Contributed to team meetings and collaborated with management in patient recovery program decision-making process
  • Participated in special events to promote available resources
  • Taught planned educational programs in speech therapy
  • Wrote reports detailing interventions and student responses
  • Interpreted results and proposed intervention plans, including short and long-range goals, frequency and duration
  • Tested and measured patients' strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency
  • Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments
  • Monitored and recorded patient progress in response to therapy
  • Evaluated students with standardized tests and assessment protocols
  • Communicated effectively with other care providers (physicians, nurses, business office, and medical records) to provide for continuity of patient care
  • Assisted speech therapy patients in functioning adequately in home, community and school environments
Southern States Cooperative, Inc. - Retail Sales Associate
Luray, VA, 08/2017 - 02/2018
  • Demonstrated items to customers and created customer awareness, interest and sales
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy
  • Performed stocking and informed management of low inventory quickly
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Skilled using cash register including processing sales discounts and refunds
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Assisted customers by answering questions and fulfilling requests
  • Supported efficient and timely replenishment of sales floor merchandise
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Maintained clean sales floor and straightened and faced merchandise
  • Approached browsing customers to initiate conversations to determine buying preferences
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
  • Assisted customers with prompt and polite support in-person and via telephone
  • Fielded questions and solved problems by informing customers of current promotions and store policies
  • Provided excellent customer service to cultivate loyalty and satisfaction
  • Maintained organized checkout area and swept floors and emptied trash cans
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms
  • Educated customers on promotions to enhance sales
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Helped customers manage large purchases by collecting items from shelves and storage locations
  • Trained in loss prevention, visual merchandising and general sales skills
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Prioritized helping customers over completing other routine tasks in store
  • Answered questions about store policies and concerns to support positive customer experiences
  • Inspected merchandise for quality and arranged proper display location on floor
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Actively engaged customers to provide general assistance and information on store merchandise
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Provided exceptional services and pleasant shopping experiences to retail customers
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays
  • Issued receipts and processed refunds, credits, or exchanges
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
  • Displayed merchandise by arranging in appealing and orderly way to boost sales
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Created inviting environment for customers by maintaining store organization and cleanliness
Poor Little Rich Girl Resale Boutique - Retail Sales Associate
City, STATE, 08/2016 - 08/2017
  • Demonstrated items to customers and created customer awareness, interest and sales
  • Generated brand awareness and positive product impressions to increase sales
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Inspected merchandise for quality and arranged proper display location on floor
  • Answered customer questions regarding merchandise and pricing
  • Assisted customers with prompt and polite support in-person and via telephone
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms
  • Provided excellent customer service to cultivate loyalty and satisfaction
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Used POS system to process sales, returns, online orders and gift card activations
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Trained in loss prevention, visual merchandising and general sales skills
  • Issued receipts and processed refunds, credits, or exchanges
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Assisted customers by answering questions and fulfilling requests
  • Answered questions about store policies and concerns to support positive customer experiences
  • Prioritized helping customers over completing other routine tasks in store
  • Folded and arranged merchandise in attractive displays to drive sales
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
  • Actively engaged customers to provide general assistance and information on store merchandise
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Maintained organized checkout area and swept floors and emptied trash cans
  • Energized and motivated in performing sales floor activities including merchandising and selling
  • Maintained clean sales floor and straightened and faced merchandise
Pinetop Country Club - Server/Cocktail Waitress
City, STATE, 05/2010 - 08/2016
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Supervised restocking of salad bar and buffet for lunch and dinner service
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Checked identification to enforce age regulations for alcoholic beverages
  • Prepared beverages and filled food orders for customers

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Arizona State University
  • Arizona State University

Job Titles Held:

  • Director of Special Education/SLP
  • Retail Sales Associate
  • Retail Sales Associate
  • Server/Cocktail Waitress

Degrees

  • Master's in Education
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: