Expert in leading business groups through CX transformation, including CRM strategy, analytics, and integrated lead management. Provide strategic and operational direction to Marketing, IT, Sales, and Senior Executives to design and implement effective sales systems that maximize investments and productivity.
Oracle Eloqua Marketing B2B Master Certification 2018
Oracle Eloqua Marketing Luminary Certification 2018
Oracle Sales Cloud BI Reporting Course Certificate 2017
“On Demand Report for Recruitment [Higher Ed Sales Team]- How to Maximize Insight Without Killing Time” Presentation for Oracle HEUG Alliance 2019 Conference.
“Unifying Marketing and Recruitment Plans Using Eloqua and Sales Cloud” Presentation for Oracle HEUG Alliance 2018 Conference.
“Key Steps to Determine, Design, and Deploy a Successful CRM Strategy and System” Presentation for Oracle HEUG Alliance 2015 Conference.
“Yin and Yang: Successful Implementation of CRM strategy” Presentation for STAMATS 2014 Marketing Conference.
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