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  • DIRECTOR OF RISK MANAGEMENT
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DIRECTOR OF RISK MANAGEMENT Resume Example

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DIRECTOR OF RISK MANAGEMENT
  • https://www.linkedin.com/in/amye-carle-29779a60/
  • https://www.instagram.com/amyecarle/
  • https://www.facebook.com/amye.carle
Professional Summary

Forward-thinking risk executive seeking long-term career as a Sr Risk Officer in a organizational culture that embraces family values and exceptional customer service. Success in the creation and implementation of risk management for an organization. Unique experience handling high profile claims and litigation, risk financing, and development of operational loss control processes to identify and predict risk. Possesses keen business acumen to cultivate strong internal and external relationships, motivate teams, and align initiatives with long-term company goals.

Skills
  • Enterprise Risk Management
  • Customer Service & Contact
  • Leadership
  • Insurance
  • Database management
  • Contracts
  • Public Speaking / Presentations
  • Trend / Data Analysis
  • Loss Prevention Programs
  • Exposure Assessment
  • Operational Improvement
  • Product Knowledge
  • Risk identification and reporting
  • Compliance risk management
  • Hazard analysis and risk control
  • Client Base Retention
Education
The University of AlabamaCity, State1999Bachelor of Arts: Political Science and English
  • Pi Sigma Alpha Political Science Honor Society; Phi Sigma Pi National Honor Society;, Political Science Association; Pre-Law Association; and the College Democrat Association
  • Student Judicial Review Board Justice
University of Alabama Tide Pride Athletic HostessCity1999Bachelor of Arts: Political Science
Glamour Magazine Top Ten College Women Nominee for College of Arts & SciencesCity1999Bachelor of Arts: Political Science and English
USA Today Top Twenty-Five College Student Nominee for College of Arts & SciencesCity1999Bachelor of Arts: Political Science and English
University of AlabamaCity1999Bachelor of Arts: Political Science and English
  • Book Store Scholarship Recipient, 1996-1999
  • Volvo/Shane Underwood Academic Scholarship Recipient
Shelton State Community CollegeCity1996Associate of Arts: Political Science and English
Certifications
  • Construction Risk and Insurance Specialist (CRIS), 2011-Present
  • American Contractors Insurance Group Executive Track Representative, 2012
  • Leadership Council Member, 2012-2014
  • Property & Casualty Producer License, State of Alabama, 2013-Present
  • Founder, Women's Professional Group "Building Women", 2014
  • Momentum Women's Leadership Class, 2014-2015
  • Birmingham Business Journal Top 40 Under 40, 2016
  • American Contractors Insurance Group Risk Manager Peer Group Committee Chair, 2018-Present
  • American Contractors Insurance Group Safety / Claims Steering Committee Member, 2019
  • OSHA 10-Hr Certified
  • First Aid/CPR Certified
Work History
Universal Health Services- DIRECTOR OF RISK MANAGEMENT
New Bern , NC01/2011 - Current
  • Primary in-house risk professional leading overall risk management
  • Develops / continuously improves Enterprise Risk Management program
  • Creates / presents monthly, quarterly, annual trend analyses / loss assessments for to C-Suite to drive organizational initiatives / strategy
  • Develops risk mitigation plans for optimal employee support / care in the event of employee injury, including assistance with safety corrective action focus to eliminate hazards
  • Manages relationships with third party service providers including brokers, insurers, legal counsel, TPAs
  • Oversees claim management / review for evaluation of company loss exposure
  • Reviews contractual insurance requirements for use in mitigating company exposure
  • Trains / educates staff to build risk awareness within organization
  • Analyzes multi-state construction industry legislation / ensures compliance of corporate contracts, subcontracts and purchase orders with applicable legislation
  • Negotiates annual insurance program renewal
  • Drives operational improvements resulting in cost savings / improved profit margins
  • Completes statistical reviews to uncover trends, patterns, variations
  • Develops team communications / information for financial exposure meetings
  • Oversees / evaluates 325+ annual calls to address field inquiries / hazard risk
  • Resolved auto exposure problems creating bottom-line value of $150,000+, improved operations / exceptional client support
New England Sinai Hospital And Rehabilitation Center- CASE MANAGER
Stoughton , MA01/2010 - 01/2011
  • Managed CT Summation case databases for insurance shareholders to include database case plan and design, intake of client documents, processing of discovery, objective coding, and daily database management
  • Created medical records assessments / risk mitigation case plans for 2500+ plaintiffs for improved case coordination
  • Extensive experience in loss trends / medical analysis through medical records reviews / data coordination
  • Provided courtroom presentation support, including creation of Trial Director case files, trial exhibits / demonstratives, and video presentations
  • Coordinated document reviews / digital document productions, drafted legal documents, litigation reports, discovery, client communications and conducted factual and legal research
  • Updated case plans using Microsoft Access and CT Summation with data such as client information, factual evidence and medical records
Bird- INSURANCE SERVICES COORDINATOR
Washington , DC01/2007 - 01/2010
  • In-house risk professional that managed all aspects of corporate insurance program
  • Managed / analyzed worker's compensation casebook to assist in loss reduction / employee care development plans
  • Reviewed first- and third-party claims for irregularities, accuracy, completeness
  • Coordinated insurance certificates / bonds for all entities including quality control / compliance
  • Presented monthly employment / injury status reports for use in evaluating safety compliance / risk mitigation
  • Managed annual insurance program renewal
  • Reviewed 50+ employment records / files, company contracts, project files for responding to third-party subpoenas
  • Coordinated interviews / organized information obtained from project engineers / employees for litigation matters
  • Increased customer satisfaction by resolving 250+ annual insurance compliance issues
  • Resolved insurance / claims problems, improved operations and provided exceptional client support
Maynard, Cooper & Gale, P.C- Litigation Paralegal
City , STATE01/2001 - 01/2007
  • Complex litigation paralegal for multiple shareholders with extensive jury trial, mediation, arbitration experience
  • Provided courtroom presentation support, including creation of Trial Director case files, trial exhibits / demonstratives, video presentations
  • Managed complex litigation case discovery plan development, document reviews, digital document productions for 50+ cases annually
  • Extensive experience in loss trends / medical analysis through medical records reviews / data coordination / organization
  • CT Summation / Trial Director trainer
  • Uploaded data into CT Summation / Trial Director for review / pre-processing
  • Collected data from client media / external investigative sources to prepare for litigation
  • Collaborated with lead attorney / juror specialist to recommend effective strategies for 20+ securities cases
  • Created visual displays such as timelines, graphs and PowerPoint slides to explain complex concepts during trials
Affiliations
  • Board of Trustees, Birmingham Children's Theatre, 2017-2019
  • Mentor, Momentum Leaders, 2019-Present
  • Patrons Board, Vice President, Birmingham Children's Theatre, 2014-2016
  • Member, Risk and Insurance Management Society, 2013-Present
  • First United Methodist Child Development Center Parent Advisory Board Chair, 2011-2013
  • Member, Visiting Allocation Team, United Way 2011-2013
  • Member, United Way Young Leaders Society, 2011-2012
  • Junior Patrons Board Member, The Birmingham Museum of Art, 2006-2009
  • Faculty Member, Institute for Paralegal Education, 2003-2009
  • Interior design, architecture, college football, painting, and spending time with family
  • Accomplishments
    • Collaborated with safety leadership and risk team in the development of Leading Indicator program.
    • Documented and resolved water intrusion loss analysis which led to enhanced Quality Control program.
    • Implemented Origami Risk Management Information Software for improved cross-departmental data and trend analysis and real-time incident communication.
    • Developed Enterprise Risk Management model for improved risk assessments and mitigation which led to lower EMR and TRIR.
    • Supervised team of three staff members.
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    Resume Overview

    School Attended

    • The University of Alabama
    • University of Alabama Tide Pride Athletic Hostess
    • Glamour Magazine Top Ten College Women Nominee for College of Arts & Sciences
    • USA Today Top Twenty-Five College Student Nominee for College of Arts & Sciences
    • University of Alabama
    • Shelton State Community College

    Job Titles Held:

    • DIRECTOR OF RISK MANAGEMENT
    • CASE MANAGER
    • INSURANCE SERVICES COORDINATOR
    • Litigation Paralegal

    Degrees

    • Bachelor of Arts : Political Science and English
      Bachelor of Arts : Political Science
      Bachelor of Arts : Political Science and English
      Bachelor of Arts : Political Science and English
      Bachelor of Arts : Political Science and English
      Associate of Arts : Political Science and English

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