director of revenue resume example with 20+ years of experience
Went from working in the Warehousing and Trucking Industry to working in the Railroad Industry. Learning so many different aspects of the Transportation Industry it seemed to flow one into the other and vice/versa. In the past few years with Companies downsizing and reducing staff have been taught such a variety of different aspects in Accounting. Love to learn and hope to continuing being able to use the knowledge acquired over the years in industry.
Well-qualified billing leader offering demonstrated skill in managing internal accounting processes. Proficient in most aspects of mid-level accounting, including accounts payable and receivable, administration and some payroll.
Reliable employee seeking Billing or ISS position preferably. Offering excellent communication skills and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Throughout my career, I managed to raised children, grandchildren, nieces and nephews and maintain a focused eye on the tasks at hand. I am very proud of my accomplishments and hope to continue to impress with hard work and focus.
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- Validated existing accounting management and reporting systems to assess quality and conformance.
- Established and checked procedures, monitored reports and transaction updates throughout each monthly cycle
- Complied with established internal controls and policies.
- Resolved escalated customer issues, as necessary.
- Supported Billing Dept. with special projects and additional job duties.
- Established and checked data entry procedures, monitored reports and updated internal files.
- Identified improvement changes regarding key processes for internal controls and accounting procedures and brought them up to programmers.
- Maintained customer satisfaction with strategies focused on addressing customer needs and resolving concerns.
- Worked and maintained 200-300 customer accounts by recording inventory and orders
- Used MAVES Unix System Software as well as AS/400 Custom Software
- 200-300 accounts, and file documents.
- Answered average of 30 - 40 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information and billing out product.
- Cross-trained and backed up other customer service agents.
- Maintained inventory counts and reconciliations.
- Booked incoming product loads for incoming products.
- Ran monthly revenue records and closings.
- Kept Alterations/Check-Out Area clean and debris free to help keep an happy atmosphere.
- Recorded alterations and maintained payment records.
- Entered accounts payable and receivable on occasion for owners.
- Transferred and directed phone calls.
- Tabulated time card hours.
- Put together daily deposits when necessary.
- Produced clear and professional business documents, such as payment due notices.
- Member of Phi Theta Kappa
- Relevant Coursework Completed: Accounting, Business Management and Computer User Classes were my major area of studies.
- I did not graduate as I only attended the equivalent of 1 year with 4.0 AVG
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Resume Overview
School Attended
- Nashua Community Technical College
- Wilma Boyd School of Career
Job Titles Held:
- Director of Revenue
- Customer Service Team Leader
- Office Assistant
Degrees
- Associate of Applied Science
- Certificate in Airline Travel Training
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy