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Director of Restaurant Operations Resume Example

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DIRECTOR OF RESTAURANT OPERATIONS
Summary

A dynamic, results driven F&B operations professional focused on growing revenue and business through consistent, disciplined, and knowledgeable action. 

 

22 years total Food & Beverage experience, with 14 at the Operations level. 

 

Noted for outstanding communication skills, with guests, management team, staff, and purveyors leading to excellent working relationships and repeat business. 

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Highlights
  • Team Building/Staff Management
  • Purchasing/Inventory Management
  • Quality Assurance/Control
  • Facility and Safety Management
  • MS Word, Excel and PowerPoint
  • Honed marketing skills
  • Proven sales record
  • Employee recruitment expertise

 

 

  • Operations management
  • Policy and procedure development
  • Development and control of Management Team
  • Profit and Loss expertise
  • POS development including- Micros, Aloha, Digital Dining and PosiTouch
  • Honed promotional skills

 

Experience
Director of Restaurant Operations
Pat O'Brien's, Inc. － New Orleans, LA
  • Oversaw and managed all aspects operations of a 9 million dollar location.
  • Scheduled and directed management staff of 12 in daily work assignments to maximize productivity.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Food cost consistently kept below 20%
  • Liquor cost kept below 10%

 

General Manager
The Stock Exchange － Daytona Beach, FL
  • Took over location generating only 15K per month and turned it into a 5 million dollar a year restaurant/bar within 2 years.
  • Dropped liquor cost from 42% to 18%
  • Lowered food cost from 63% to 32%
  • Improved employee retention by 60%
  • Was named Manager of the Year by the Daytona Beach Business Guild

































































Owner/Operator
Next Level Consultants － Key West, FL
  • Firm opened 10 restaurant/nightclub/bar locations in Florida
  • Lease and licensing negotiation
  • Management and staff training, development
  • Concept design and construction
  • Marketing concepts and design
  • Operation roll-out
  • Brand growth and design
  • Operation and Human Resource development
Education
Bachelor of Arts : Broadcast Journalism/Theater, 1998Oklahoma State University － Stillwater , OK, US
  • Dean's Honor Roll (3.7 GPA)
  • President's Leadership Council
  • Received 2 degrees
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Resume Overview

Companies Worked For:

  • Pat O'Brien's, Inc.
  • The Stock Exchange
  • Next Level Consultants

School Attended

  • Oklahoma State University

Job Titles Held:

  • Director of Restaurant Operations
  • General Manager
  • Owner/Operator

Degrees

  • Bachelor of Arts : Broadcast Journalism/Theater , 1998

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