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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Highly accomplished and solutions-oriented Radiology Director/ Manager with more than 25+years of experience in directing healthcare operations and systems in hospital, ambulatory, community health, and support areas. Proven track record of improving customer satisfaction, elevating staff performance by developing and instilling high level of integrity and accountability; reducing costs, and continuously evaluating operational procedures for process improvement in all areas served to meet and exceed expectations

Skills
  • Project oversight
  • Staff Management
  • Accreditation coordination
  • Multidisciplinary team collaboration
  • Work flow planning
  • Project development and life cycle
  • Risk analysis and management
  • Budgeting and forecasting
  • Management information systems
  • PACs and RIS administration
  • Radiation Safety Officer
  • Policies and Procedures Implementation
  • Contract Review and Recommendations
  • Team Leadership
  • Contract Management
  • Operations management
  • Employee relations and conflict resolution
  • New product introductions strategies
Education
University of Phoenix Tempe, AZ Expected in 01/2007 MBA : Health Care Management - GPA :
University of Houston Houston, TX Expected in 06/1999 BBA : Management Science - GPA :
San Jacinto College District Pasadena, TX, Expected in 06/1995 Associate of Applied Science : Radiology Technology - GPA :
Work History
Mercy Medical Center - Canton - Director of Radiology
Canton, OH, 10/1995 - Current
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Resolved problems, improved operations and provided exceptional service.
  • Conducted regular research on developments in radiologic technology to make valuable recommendations on equipment updates and replacements, including PAC's and digital units.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Assisted with recruitment by interviewing potential staff, recommending top candidates and helping with onboarding procedures.
  • Managed scheduling for entire department.
  • Radiation Safety Officer for the Sheriff's Office.
  • Managed the PAC's and RIS management information systems/
Northwell Health - PACs and Radiology Information Systems Administrator
Lynbrook, NY, 08/1999 - 06/2003
  • Monitored servers, network connections, firewalls and corporate filters to maintain maximum up-time and functionality.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Implemented new software applications and operating system roll-outs across business enterprise, including PAC's and RIS applications.
  • Developed and tested new product offerings prior to release in production systems.
  • Identified potential risks for any software rollouts and developed resolution processes.
  • Coached and trained end-users on functions, features and basic troubleshooting of software for Radiologists.
  • Trained users on how to properly operate equipment and software programs.
  • Installed, configured and patched user hardware and software.
  • Performed tests of functionality, security and performance of different workstations and devices.
Hermann Memorial Hospital - Radiology Technologist
City, STATE, 08/1993 - 09/1996
  • Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
  • Captured images using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
  • Worked flexible hours; night, weekend, and holiday shifts.
Additional Information

Certifications

American Registry of Radiologic Technologist License number 299680

Texas Medical Board Medical Radiologic Technologist License number GMR00017229

CPR - BLS

Volunteering Activities

Served as Assistant Treasurer for 2 years at IPC Hebron Houston (2014-2016)

Served as Steward of Finance for 2years at IPC Hebron Houston (2018-2020)

Volunteer to distribute food at local community centers monthly at Houston Food Bank

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Resume Overview

School Attended

  • University of Phoenix
  • University of Houston
  • San Jacinto College District

Job Titles Held:

  • Director of Radiology
  • PACs and Radiology Information Systems Administrator
  • Radiology Technologist

Degrees

  • MBA
  • BBA
  • Associate of Applied Science

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