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Director of Radiology Resume Example

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Christine
Graham
Professional Summary

Knowledgeable Healthcare professional with significant background in Medical Imaging. Committed to building and managing high-performing teams to regularly surpass expectations. Administers budgets, coordinates logistics and maintains smooth department operations. Experienced in resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Diagnostic imaging
  • CPT / ICD-10
  • Supervision
  • Communications
  • Problem resolution
  • Customer service
  • EMR / EHR / PACS
  • Patient confidentiality
  • Equipment Maintenance
  • Business operations
  • Organization
  • MS Office
  • Budgets
  • Mammography
  • Project organization
Education
Grand Canyon UniversityPhoenix, AZ06/2020Master of Public Administration: Health Care Management
  • Graduated with 3.89 GPA
New Mexico State UniversityLas Cruces, NM12/2016Bachelor of Applied Studies
  • Minored in Business Administration
  • Minored in Public Health Sciences
New Mexico State University - Dona Ana Community CollegeLas Cruces, NM06/1998Associate Degree in Radiologic Technology
Work History
MountainView Regional Medical Center- Director of Radiology
Las Cruces , NM01/2017 - Current
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Developed team communications and information for departmental meetings.
  • Implemented cost-saving initiatives that addressed long-standing problems.
  • Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast, and other items.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
  • Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Handled calls to address customer inquiries and concerns.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Developed team communications and information for Radiation Safety Meetings.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Performed rounds to observe care and interview staff, residents and families.
  • Collaborated with staff, management and external groups to coordinate patient care.
  • Facilitated with implementing new service lines.
  • Participated in the Dona Ana Community College Radiologic Program Advisory Committee.
Dona Ana Community College- Lab Instructor
Las Cruces, NM01/2011 - 05/2016
  • Facilitated and paced instruction to maximize learning.
  • Used course syllabus to convey goals and outcomes of course.
  • Attended meetings to develop and maintain strong and vibrant instructional institution.
  • Reviewed and critiqued radiographs for proper positioning, technique.
  • Applied hands-on instruction for positioning, maneuvering x-ray equipment, and shielding.
  • Administered tests and exams to measure student learning.
  • Maintained current knowledge of radiology and effective teaching methodologies.
  • Consulted with students individually and in groups to help students efficiently reach learning goals.
MountainView Regional Medical Center- Mammographer
Las Cruces, NM01/2008 - Current
  • Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.
  • Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Reviewed physicians' orders to determine medical imaging needs and operated mammography equipment to capture, develop and produce diagnostic images.
  • Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
  • Performed 3D mammograms, DEXA scans, and needle localizations.
  • Used MRS to manage patient records and documentation.
MountainView Regional Medical Center- PACS Administrator
Las Cruces, NM08/2005 - Current
  • Processed, labeled and organized diagnostic images to match with patient records.
  • Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
  • Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
  • Used MModal Fluency for Imaging to manage radiology reports.
  • Managed the distribution of radiology reports.
  • Used Mckesson PACS to manage and archive all DICOM images.
  • Conducted daily quality control.
  • Participated in the Dona Ana Community College Radiologic Program Advisory Committee.
MountainView Regionaol Medical Center- Radiologic Technologist
Las Cruces, NM08/2003 - Current
  • Operated x-ray and mobile imaging equipment in outpatient, inpatient, emergency and surgical settings.
  • Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.
  • Developed and delivered training programs for students and technologists to educate on best practices for equipment operation, image processing and patient care.
  • Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
Dona Ana Community College- Clinical Instructor
Las Cruces, NM06/2000 - Current
  • Provided immediate and constructive feedback to students individually and as group.
  • Collaborated with DACC Radiology Program instructors to implement best practices to enhance student learning.
  • Supervised students when performing radiologic exams to maintain patient safety.
  • Evaluated students' competencies through written assignments and examinations.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
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Resume Overview

Companies Worked For:

  • MountainView Regional Medical Center
  • Dona Ana Community College
  • MountainView Regionaol Medical Center

School Attended

  • Grand Canyon University
  • New Mexico State University
  • New Mexico State University - Dona Ana Community College

Job Titles Held:

  • Director of Radiology
  • Lab Instructor
  • Mammographer
  • PACS Administrator
  • Radiologic Technologist
  • Clinical Instructor

Degrees

  • Master of Public Administration : Health Care Management
    Bachelor of Applied Studies
    Associate Degree in Radiologic Technology

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