Insightful Radiology Director with 30 years of progressive experience managing busy healthcare facilities. Deliver positive patient experience through administration of top-quality care. Skilled in conflict resolution, records oversight and local, state and national compliance.
Skills
Staff supervision
Records maintenance
Records management
Census goals
Accreditation
Employee retention strategies
Patient relations
Quality assurance controls
Facility oversight
Healthcare delivery
Regulatory requirements
Patient safety
Health information systems
Schedule management
Personnel management
Experience
Director of Radiology, 09/1990 - 09/2017 Carestl Health – Saint Louis, MO,
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Communicated with patients with compassion while keeping medical information private.
Directed daily operations at facilities caring for more than 210 individuals.
Initiated training and education programs for supporting healthcare staff.
Managed operations in accordance with budget requirements.
Collaborated with Quality Team to develop outcomes statistics.
Analyzed and submitted reports regarding special incidents, events and complaints to Quality Assurance department.
Devised goals and objectives by leveraging core competencies in performance and neurosurgery knowledge.
Improved clinical quality by analyzing performance metrics, patient outcomes and delivery of care.
Collaborated with personnel to define guidelines for diagnostic testing and initiate test requirements.
Supervised clinical staff, providing continuous professional development opportunities and training to maintain and strengthen competencies.
Oversaw day-to-day practice functions, including delivery of patient care, medical and administrative staff and business activities.
Radiology Consultant, 03/2004 - 02/2006 Cone Health – Greensboro, NC,
Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
Reviewed diverse organizational problems to assess concerns with areas such as workflows, communication and cost controls.
Broadened department specific improvement initiatives, troubleshooting problems and recommending corrective actions.
Collaborated with Radiology Director to establish and enhance procedures for increasing efficiency.
Provided assessments of designs and plans in multidisciplinary performance improvement .
Established quality standards and performed work according to identified department and multidisciplinary needs.
Radiologic Technologist, 06/1991 - 05/1993 Cone Health – Burlington, NC,
Positioned patients, x-ray equipment and implemented beam-restrictive devices and shielding techniques to minimize radiation exposure.
Reviewed physicians' orders to assure patients' medical imaging needs and operated radiologic equipment to capture diagnostic images.
Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
Fostered relationships with patients to minimize patient anxiety and distress, and enhance cooperation.
Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
Reviewed diagnostic images' quality and filed diagnostic images in appropriate patient records.
Educated patients on diagnostic imaging processes and positioning, and counseled patients to address concerns and answer inquiries.
Utilized mobile imaging and x-ray equipment in operating rooms, emergency rooms, and patient bedsides.
Reviewed physicians' orders to assess patients' medical imaging needs and operated radiologic equipment to capture diagnostic images and set up fluoroscopy equipment for physician use.
Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
Fostered relationships with patients to minimize patient anxiety and distress, and enhance cooperation.
Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
Reviewed diagnostic images' quality and filed diagnostic images in appropriate patient records.
Educated patients on diagnostic imaging processes and positioning, and counseled patients to address concerns and answer inquiries.
Utilized mobile imaging and x-ray equipment in operating rooms, emergency rooms, and patient bedsides.
Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low.
Positioned patients, x-ray, fluoroscopy equipment and implemented beam-restrictive devices and shielding techniques to minimize radiation exposure.
Education and Training
Associate of Arts: Science, Expected in 05/1988 - Los Angeles Valley College - Van Nuys, CA GPA:
: Radiology Technology, Expected in 09/1990 - LAC/USC Medical Center - Los Angeles, CA, GPA:
: Management, Expected in - California State University Fullerton - Fullerton, CA, GPA:
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