Director of Radiology executive offering budget, team building, operation, and volume expertise gained through 28 years of health care successful contributions. Motivating leader with history of building and managing ancillary teams. Proficient at identifying departmental issues and integrating solutions to achieve optimal results . Strong relationship builder works well with stakeholders and corporate teams.
Skills
HIPAA
Patient safety
Team building
Customer service
Business operations
Communications
Relationship development
Operational improvement
Planning and coordination
Team management
Experience
Director of Radiology, 02/2020 to 09/2020 Carestl Health – Saint Louis, MO,
Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Improved operations by working with team members and customers to find workable solutions.
Created agendas and communication materials for team meetings.
Performed site evaluations, customer surveys and team audits.
Improved customer satisfaction by finding creative solutions to problems.
Trained, mentored and precepted new employees on procedures, best practices and hospital policies.
Maintained state and federal compliance, facilitated state inspections and spearheaded quality assurance programs to meet state regulation requirements.
Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
Aided senior leadership during executive decision-making process by generating daily reports to provide data for consideration of corrective actions and improvements.
Built strong network of outside referral sources within community.
Director of Radiology, 02/XXX3 to 08/XXX8 Carestl Health – Saint Louis, MO,
Reduced exposure to radiation using beam-restrictive devices and patient shielding techniques.
Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
Improved operations by working with team members and customers to find workable solutions.
Created agendas and communication materials for team meetings.
Performed site evaluations, customer surveys and team audits.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Reviewed physicians' orders to assess patients' medical imaging needs and operated radiologic equipment to capture diagnostic images, including fluoroscopy, x-ray, orthopedic, and CT/CAT scans.
Implemented changes needed to correct deficiencies found during government inspections.
Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
Assessed competency of clinical staff to promote quality, continuity and safety.
Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Director of Operations, to Medline Industries, Inc. – Idaho Falls, ID,
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Contributed to programs to optimize productivity, streamline efficiency and boost profitability.
Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
Generated reports to assess performance and make adjustments.
Enhanced production methods and improved employee motivation to maximize team productivity.
Assigned work to employees based on project requirements and individual team member strengths.
Worked closely with other stakeholders to immediately address issues and implement effective solutions.
Cross-trained in every store role to maximize operational knowledge.
Determined performance goals for each department and provided feedback on methods for reaching milestones.
Reduced process gaps and effectively managed 3 divisional managers, 3 area managers and 36 employees, including administration, budgeting, sales and scheduling protocols.
Improved staff morale by optimizing workload to sustain work-life balance.
Aided senior leadership during executive decision-making process by generating daily reports to provide data for consideration of corrective actions and improvements.
Built strong network of outside referral sources within community.
Saved costs, negotiating vendor pricing for maintenance equipment and supplies.
Cultivated and maintained positive working relationships with employees and freelance personnel.
Education and Training
Master of Science: Health Administration, Expected in 12/2020 Wayland Baptist University - Plainview, TX GPA:
Bachelor of Science: Health Administration, Expected in 05/2018 Wayland Baptist University - , GPA:
Associate of Applied Science: Nuclear Medicine, Expected in 05/1999 Amarillo College - Amarillo, TX GPA:
Associate of Applied Science: Radiology, Expected in 05/1998 Amarillo College - Amarillo, TX GPA:
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