Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Accomplishments

Professional Summary

Organized Talent Management professional with more than 15 years' experience and possessing strong interpersonal skills. Creates business partnerships and builds trust with managers and employees to create positive relationships, meet expectations and achieve results. 

Skills
  • Consulting
  • Needs assessment
  • Execution and implementation
  • Evaluation and measurement
  • Collaboration and partnership
  • Organization
  • Training programs development
  • Performance management systems
  • Facilitation
Work History
06/2014 to 01/2015
DIRECTOR OF ORGANIZATIONAL DEVELOPMENT Catholic Medical Center Manchester, NH,
  • Led executive performance management design, rollout and review process including metrics analysis, team management and career development.
  • Championed a bilingual (English/Spanish) Employee Engagement Survey initiative from question design and rollout to analysis, reporting and action planning.
  • Led vendor selection and implementation for online learning management system (SumTotal Learning Maestro) including buy and build decisions, contract negotiations and design for course offerings.
  • Completed company-wide organizational review culminating in mission, vision and values initiative design, research, analysis and implementation recommendation across all sites and departments.
05/2013 to 06/2014
Manager, Organizational Effectiveness and Training Saint-Gobain Corporation Niagara Falls, NY,
  • Project managed the vendor selection and implementation process for integrated talent management system (SAP SuccessFactors) from cross-functional participation to board approval.
  • Created talent management strategy championing self-directed learning and career development.  
  • Introduced goals and performance management practices across all US sites and with a 97% on-time adoption rate.
  • Redesigned high potential employee development program for cost savings of $300K annually and 90% employee retention.
10/2012 to 03/2013
Global Training and Development Operations Manager Weatherford International City, STATE,
  • Directly managed 9 team members in 4 learning functions:  operations, program management, ID and media development
  • Created and implemented Learning Program Management function to provide centralized support for consultation, needs analysis, training design and evaluation.
  • Researched and implemented on-line course evaluation system then created data reporting and manager dashboards.
  • Designed and implemented global onboarding program with such an effective media program it was borrowed by Recruiting for global hiring campaign. 
04/2006 to 10/2012
HR MANAGER GE City, ,
  • Provided HR Generalist support in Oil and Gas business to Global Finance, IT, Engineering Technology and Strategic Growth team members. 
  • Specialized in employee relations, training and performance management including career pathing and the trifecta of analyses - needs, learner and task.  
  • Process mapped all critical HR procedures to improve organizational efficiency and level set expectations for employees. 
  • Led major career development initiative for Supply Chain organization culminating in updated processes, 5-day training program and AR collection improvement of <20%.  

Education
Expected in Current
Masters of Professional Studies: Strategic Human Resource Management
University of Denver - Denver, CO
GPA:

Emphasis in Organization Development, Training and Learning

GPA to date:  4.0



Expected in September 2015
BACHELOR OF SCIENCE:
McMaster University - Hamilton, Ontario
GPA:
Chemistry and Mathematics 
Certifications

Predictive Index (PI), PI Worldwide

Senior Professional in Human Resources (SPHR), Society for Human Resource Management

Six Sigma - Green Belt, GE

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

91Good

resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • University of Denver
  • McMaster University

Job Titles Held:

  • DIRECTOR OF ORGANIZATIONAL DEVELOPMENT
  • Manager, Organizational Effectiveness and Training
  • Global Training and Development Operations Manager
  • HR MANAGER

Degrees

  • Masters of Professional Studies
  • BACHELOR OF SCIENCE

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: