director of marketing resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Executive Profile
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
Professional Experience
11/2015 to Current
Director of Marketing Central States Manufacturing Aiken, SC,
  • Work closely with CEO on the design, implementation, and facilitation of company's annual marketing plan to develop brand portfolio objectives, strategies and technology to facilitate business unit growth.
  • Manage all aspects of business operations for independent financial advisor firm and involvement in community and business partnerships, such as Rotary, Chamber of Commerce, CT Energy Marketers Association, Captive Insurance Companies, and many more.
  • Redesigned and launched new corporate website, proprietary financial management solution, social media profiles and client newsletter distribution methods.
  • Planned and facilitated office-wide overhaul of an unsupported multi-business legacy phone system and office document solutions with new technology solutions, including VOIP.
04/2015 to 11/2015
Sales Representative Axalta Coating Systems Phoenix, AZ,
  • Managed direct sales, marketing and promotion of a robust suite of office solutions for 200+ client portfolio of small to mid-sized businesses throughout CT, MA, and RI.
  • Excelled in promoting client education and use of expansive array of onboard and add-on features to capture prolific leads and close sales.
  • Applied training and user demonstrations for Kyocera document solutions, Square9 content management solutions and Laserfishe document management software.
  • President's Club Award - Top Sales Performer in NE Region first month out of training.
02/2015 to 04/2015
Executive Assistant to President & CEO Ywca Emergency Shelter Dayton, OH,
  • Led multi-tiered marketing operations for independent financial advisor firm.
  • Served as point person for agencies, business development contractors, legal and professional resources, technology suppliers and business support agencies.
  • Supported social media, email, CRM, Quickbooks, and all other office and business technology.
  • Fulfilled compliance and administrative requirements for Broker/Dealer, licensing and association memberships.
02/2015 to 10/2015
Account Executive Transloc Inc. Raleigh, NC,
  • Responsible for a diverse portfolio of over 300 key accounts - local and global clients Planned and executed marketing initiatives to support public image and sales growth working directly with the Chamber of Commerce, non-profit and government agencies Served as member of core management team, driving sales and production goals to realization Active in closing the U.S.
  • Government Printing Office contract and selected first in beta group President's Club Award; Took lowest branch to #1 in US (client satisfaction) in freshman year.
02/2015 to 09/2015
Marketing Coordinator and Special Projects Lead Physicians Practice City, STATE,
  • Managed end-to-end advertisement and sponsor insert trafficking process for ten specialized publications, involving 200+ advertisers, 40+ sponsor partners, 12+ major pharmaceutical agencies, several public service agencies, and nearly 400 thousand print and email subscribers.
  • Wrote and edited copy for correspondence, newsletters and Web content directed at diverse audience of physicians, association sales collateral, online ads and mass e-mail and fax blasts.
  • Led company roll out and training for and various other office technologies.
  • Concurrently ran 40+ multi-channel campaigns, events and audio conferences.
01/1 to 04/2015
Marketing Coordinator/Events and Speakers Bureau Manager TeleCommunication Systems, Inc City, STATE,
  • Promoted within probationary period to join 3-person marketing team handling all 12 divisions in recognition of performance and quality of work (Hired as assistant for Net Apps division) Managed 45 company events for international conferences, technology and healthcare trade shows, speaking engagements and sales meetings Led six planning committees for key product launches and brand development over two years Aligned strategic partnerships with outside vendors, exhibition and technology suppliers Developed multi-level action plans to address client needs and internal restrictions.
01/1 to 01/1
Client Relations and Research Assistant Blackbaud City, STATE,
  • Produced 90% and higher overall client satisfaction rating for three years through client survey process, using various communication vehicles and user forums.
  • Surpassed inside sales team in sales of product add-on modules and extended services through inquiries initiated during client survey process.
  • Appointed by SVP to represent company at events, community activities and user forums.
  • Assisted in writing press releases, leading client tours and new staff training.
01/1 to 01/1
Accounts Receivable Specialist/Special Projects Lead Interactive Performance, Inc AT&T Collection Center City, STATE,
  • Surpassed daily performance and receivables goals on a regular basis.
  • Promoted in first month for outstanding performance to lead position.
  • Selected for upper-tier leader for frontline AR specialists in payment negotiations and conflict resolution matters.
  • Analyzed high risk accounts: fraud, high usage, and client research and recovery.
Expected in
B.S. Degree: Communication Studies
Towson University - ,
Communication Studies
Active volunteer for 4H Club, Autism Speaks, and supporter of community-based programs
administrative, ads, AR, audio, brand development, business development, business operations, closing, com, conferences, conflict resolution, content management, CRM, client, clients, direct sales, document management, driving, e-mail, email, fax, features, financial, financial management, Government, image, inside sales, Insurance, legal, MA, marketing plan, marketing, meetings, Office, negotiations, newsletters, newsletter, phone system, press releases, profit, promotion, speaking, publications, quality, Quickbooks, research, Sales, staff training, strategic, trade shows, VOIP, website, Web content
Additional Information
  • * Social Networking and NetCommunity experience * Active volunteer for 4H Club, Autism Speaks, and supporter of community-based programs

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Resume Overview

School Attended

  • Towson University

Job Titles Held:

  • Director of Marketing
  • Sales Representative
  • Executive Assistant to President & CEO
  • Account Executive
  • Marketing Coordinator and Special Projects Lead
  • Marketing Coordinator/Events and Speakers Bureau Manager
  • Client Relations and Research Assistant
  • Accounts Receivable Specialist/Special Projects Lead


  • B.S. Degree

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