Director of Information Technology Resume Example

Innovative executive and technology professional with strong work ethic and excellent communication skills, experienced in high-volume, multi-unit, retail and business operations. Desires a high-level position in a professional business environment.

VMware Certified Professional 5 - Data Center Virtualization

VMware Certified Professional 5 - Desktop Virtualization

ITIL Foundation Certified

Leadership Skills:

• Led committee to successfully change our organization's dealership management system (DMS).  The DMS is similar to an ERP system for auto dealerships
• Charged with maintaining compliance and security for customer data. Successfully manage data sharing relationships with more than ten third party vendors. Worked closely with DMS provider to develop an acceptable secure data sharing platform.

Project Management:

• Currently managing the conversion of the dealership to a new dealership management system.  Created and ran sub-committees, mapped out and executed the conversion plan, responsible for many key process changes and workflows 
• Served as project manager for project creating a paperless work flow and digital storage process which resulted in 50% reduction of administrative processing time, $30,000/year reduction in costs, while increasing document availability and storage accuracy.
• As project manager, developed Smart Motors domain environment including group policy, DNS, multiple domain controllers, and OU structure.
• Managed email conversion project, deploying Smart Motors' on-site Exchange server. Converted existing email accounts from non-Exchange and provide access via Outlook Web App and mobile phone connections 
• Served as project manager on several projects developing Smart Motors' virtual environment, including 5 esxi hosts separated into two resource pools, vCenter, Horizon View for 120 users utilizing 2 view connection servers and a security server
• Installed andmange TrendMicro agentless security for VMware View

Staff Development:

• Frequently met one on one with staff to determine motivation and goals. Guided staff in creation of goals and the pursuit there of
• Presented daily topics in morning meetings to inform and reinforce company core values such as commitment to quality, customer satisfaction, and continuous improvment
• Developed and implemented a training program for new employees, providing them with the technology skills necessary for efficient and successful use of company technology tools

Operations Management:

• Managed the infrastructure to support 260 users selling 500 vehicles and servicing 7,000 vehicles each month
• Handled all technology vendor interactions including contract negotiations, SLA monitoring, and license utilization

LinkedIn

www.linkedin.com/in/RobertRJordan