Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Creative and enthusiastic Social Service Director with experience in managing caseloads of up to 14 domestic and sexual assault survivors as well as managing a staff of 6. Passionate about building trust and rapport with survivors through a non-judgmental approach, patient demeanor, and compassionate interpersonal skills. Skillful in needs evaluation, crisis intervention, community resources, and facilitating group or individual counseling sessions.

  • Client needs assessments
  • Sexual assault victim counseling
  • Crisis Response
  • Case management proficiency
  • Skilled in intake interviewing
  • Client advocacy
  • Community Resources
  • Individual and group counseling
  • Training and Development
  • Scheduling
  • Staff Management
  • Processes and Procedures
  • Staff training and development
  • Budgeting
Work History
Director of Housing Services, 05/2020 - Current
Camp Recovery Boca Raton, FL,
  • Coordinated schedules and assignments for staff, maximizing team efficiency and effectiveness.
  • Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
  • Referred clients to appropriate team members, community agencies and organizations to meet client needs.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Educated families and community members about domestic violence, including its impact on children.
  • Referred families to shelters, legal resources and educational programs.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and implemented variety of innovative strategies to promote client self-sufficiency.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Devised and enhanced treatment strategies to promote continued progress.
  • Directed client-centered, strengths-based, culturally competent and individualized intakes and assessments.
Residential Support Advocate, 10/2019 - 03/2020
Weatherford Odessa, TX,
  • Documented data and completed accurate updates to case records.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Developed rapport to create a safe and trusting environment for care.
  • Delivered individual supportive counseling services to clients working through issues such as domestic abuse and sexual abuse.
  • Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
Certified Nursing Assistant, 08/2017 - 01/2019
Fairview Nursing Center City, STATE,
  • Obtained client medical history, including medication information, symptoms, and allergies.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Machine Operator, 02/2012 - 08/2017
American Axle & Manufacturing Inc. City, STATE,
  • Maximized productivity by keeping detailed production records and identifying hold-ups.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects
  • Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
Bachelor of Science: University Studies, Expected in 06/2020
Western Michigan University - Kalamazoo, MI
  • Member of Phi Sigma Pi Honor Fraternity
  • Minored in social work
  • Dean's List Summer 2017 & 2019
  • Continuing education in Masters of Social Work

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School Attended

  • Western Michigan University

Job Titles Held:

  • Director of Housing Services
  • Residential Support Advocate
  • Certified Nursing Assistant
  • Machine Operator


  • Bachelor of Science

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