Director Of Engineering resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Hard-working Engineering Manager talented in satisfying needs in fast-paced, high-volume settings. Able to successfully oversee teams of personnel completing challenging projects. Focused Director of Engineering offering proven track record of cost-effective project management. Developing business relationships across multiple industries. Highly skilled in team leadership, budget management and project delivery. Analytical and driven with 20+ years of progressive experience in facility management. Touting strong leadership skills and ability to manage diverse, cross-functional teams. Proven excellence in process re-engineering to drive efficiency and reduce costs. Experienced manager with background driving engineering projects. Action-oriented with strong ability to communicate effectively with tech, executive and business audiences. Excellent client and project management skills. Gallup top 5 skills of Responsibility, Analytical, Strategic, Achiever, and Command.
Skills
Project management
Quality assurance controls
Field operations
Budget coordination
Equipment knowledge
Project oversight
Team management
Experience
04/2018 to CurrentDirector of EngineeringMarriott Vacations Worldwide | South Lake Tahoe, CA,
Managed communications with internal and external stakeholders.
Created professional, to-scale ACAD and pdf drawings to communicate and clarify special requirements.
Streamlined and automated internal processes to improve overall workflows.
Led teams of up to 21technicians, delivering continuous mentoring and coaching in job activities.
Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.
Led system conversion of Computer Maintenance Management systems from There Rivers to FacilitiesOne.
Assessed task completion to meet all project deadlines.
Supervised departmental budget of $957 k, including materials, training and repair budgets.
Recognized as HVAC and Construction subject matter expert and contributed to strategic company plans.
Oversaw project budgets ranging from $15 MM to $5k.
Organized data and modeled information for use in key decision-making.
Facilitated continuous improvement initiatives with successful changes affecting all areas of operations.
Reviewed contractors' schedules and submission of shop drawings and samples.
Generated concept designs, collaborated with hospital team members to gain feedback and directed entire design process.
Collaborated with builders to confirm construction conformed to drawings and designs.
Implemented procedural updates to correct deficiencies and improve operations.
Collaborated with vendors, contractors and design professionals to assess project technical requirements.
03/2016 to 04/2018Facilities CoordinatorFirst Republic | Boca Raton, FL,
Led facility management staff and consultants in producing business plan devoted to all aspects of facility operations, including setting priorities and job assignments.
Oversaw vendor-provided building services, including janitorial, pest control and landscaping.
Led facilities management team, delivering one-on-one training to 12 tradesman for busy syringe manufacturing location.
Coordinated resources and delegated assignments to maintain efficient building operations.
Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
Mitigated regulatory risks by guaranteeing program requirements adhered to OSHA, FDA and NDEQ compliance standards.
Organized and maintained documents, files and records.
Improved operational efficiencies, managing work requests, new work orders, project cost analysis, and change orders while coordinating logistics to verify completion dates.
Conducted semi annual and annual performance evaluations of maintenance staff, monitored progress and productivity and recommend promotions, corrective or disciplinary actions.
Coordinated facilities maintenance activities and operations to secure efficiency and compliance with company policies.
Worked with management team to improve workflows and eliminate unnecessary downtime or interruptions in manufacturing schedules.
Handled supply purchases and inventory management for facilities operations and facilities equipment maintenance.
Managed daily maintenance operations by supporting continuous delivery of excellent services and care.
Trained 12 employees on best practices and protocol while managing teams to maintain optimal productivity.
Analyzed and identified improvements to implement in department systems and controls.
Recruited and hired talented team members, boosting department skills and expertise in areas of plumbing, HVAC, electrical and controls.
06/2010 to 04/2018District Account RepresentativeLiving Spaces Furniture | Scottsdale, AZ,
Kept detailed records of customer accounts, including actions taken, issues resolved and technicalinformation.
Lead on- and off-site customer support efforts across multiple time zones.
Improved service quality and increased sales by developing strong knowledge of company's products and services.
Created and implemented process improvements to reduce energy and water cost and improve operational efficiency.
Improved productivity by providing technical data and analytical results for corrective action.
Strengthened operational efficiencies by developing improved control of boiler and cooling systems for customer operational systems.
Took orders in person and over telephone, providing uninterrupted support of critical systems.
Managed accurate and adequate inventory balances.
Contacted customers about service upgrades, new monitoring and feed systems to boilers, cooling systems and ethanol systems treatments services.
Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
Documented conversations with customers to track requests, problems and solutions.
Worked under strict deadlines and responded to service requests and emergency call-outs, providing customers with additional troubleshooting data regarding system issues and reported feedback to management team.
Prepared and sold broad range of water treatment and industrial services and products.
Answered customer questions and addressed concerns, resulting in developing high trust and relationships with maintenance managers and plant management.
Provided detailed monthly departmental reports and updates to senior management.
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