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director of community standards student conduct resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Organized and detail-oriented administrator and student conduct investigator dedicated to improving efficiency, productivity, and service through continuous process improvement. Background includes student conduct investigations, management, and identifying innovative solutions to complex problems.
Skills
  • Analytical thinker
  • Strategic planner
  • Program developer
  • Skilled multi-tasker
  • College policy investigator
  • Customer service oriented
  • Highly motivated
  • MS Office proficiency
Work History
07/2010 to Current
Director of Community Standards & Student Conduct Marquette University Milwaukee, WI,
    • Oversee the development, implementation, and maintenance of the student conduct process (student discipline) at the College’s domestic and international campuses located in Boston, Los Angeles, and the Netherlands. 
    • Provide excellent customer service to students and community members regarding College matters.  
    • Manage the investigation and resolution of all concerns of student misconduct, which includes fraudulent activity.  
    • Prepare investigative reports concerning student conduct matters. ·       Developed the assessment and marketing plan which resulted in the formation of a community standards model and establishment of new student conduct procedures for the College.  
    • Established and supervise the Assistant Director for Community Standards & Student Conduct position.
    • Provide student conduct investigation supervision and training to 11 professional employees across three campuses.  
    • Created and manage the College's student organization investigation process and provide training and oversight to 4 investigators.        
    • Proposed, developed, and assisted in the implementation of a single investigator model for sexual misconduct complaints.
    • Served as a College Title IX Investigator which was responsible for investigation and evidence review sexual misconduct concerns. 
    • Created the College’s first Resolution Panel which is responsible for assessing corrective actions for high concern College policy violations.
    • Maintain student conduct database and prepare monthly and annual statistical reports for supervisors.
    • Assist legal counsel on litigation cases and testified on behalf of the College in civic proceedings.  
    • Collaborate with College police department to resolve student misconduct concerns, establish crisis management protocols, and publish College crime statistics for the U.S. Department of Education.  
    • Established productive working relationships with Boston city officials and law enforcement officers by representing the College during City of Boston safety and neighborhood response initiatives.  
    • Manage requests from the U.S. Office of Civil Rights and Department of Education.  
    • Participate in an on-call emergency response system for entire campus.



07/2007 to 04/2010
Assistant Director of Residential Programs Community College System Of New Hampshire Laconia, NH,
  • Managed the student needs and the daily operations within a residential area housing approximately 1,800 graduate, law, and undergraduate students.  
  • Directly supervised and evaluated four professional Residence Hall Directors and two Graduate Assistants.
  • Increased upper-class occupancy by creating, marketing, and executing Theme Housing Communities / Upper-class Living Learning Communities.
  • Participated in an on-call emergency response system for entire campus.

07/2006 to 06/2007
Residence Hall Director Stony Brook University City, STATE,
  • Main point of contact for all student needs and concerns within the residence hall community housing 200-460 students.
  • Managed administrative responsibilities of a residence hall including maintenance requests, programming, and safety.  
  • Directly supervised, trained and evaluated 7-13 Resident Assistants and two student Office Assistants.
  • Provided on call emergency response for the campus and activities. 


07/2004 to 06/2006
Residence Director State University Of New York College At Geneseo City, STATE,
  • Main point of contact for all student needs and concerns within the residence hall community housing 200-460 students.
  • Managed administrative responsibilities of a residence hall including maintenance requests, programming, and safety.  
  • Directly supervised, trained and evaluated 7-13 Resident Assistants and two student Office Assistants.
  • Provided on call emergency response for the campus and activities. 
Education
Expected in 2006
Master of Science: Student Personnel Administration
State University of New York College at Buffalo - Buffalo, NY
GPA:
Expected in 2003
Bachelor of Science: Business Administration
State University of New York College at Brockport - Brockport, NY
GPA:

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Resume Overview

School Attended

  • State University of New York College at Buffalo
  • State University of New York College at Brockport

Job Titles Held:

  • Director of Community Standards & Student Conduct
  • Assistant Director of Residential Programs
  • Residence Hall Director
  • Residence Director

Degrees

  • Master of Science
  • Bachelor of Science

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