Organized and detail-oriented administrator
and student conduct investigator dedicated to improving efficiency, productivity,
and service through continuous process improvement. Background includes student
conduct investigations, management, and identifying innovative solutions to
complex problems.
Skills
Analytical thinker
Strategic planner
Program developer
Skilled multi-tasker
College policy investigator
Customer service oriented
Highly motivated
MS Office proficiency
Work History
Director of Community Standards & Student Conduct, 07/2010 to Current Marquette University – Milwaukee, WI,
Oversee the development, implementation, and maintenance
of the student conduct process (student discipline) at the College’s
domestic and international campuses located in Boston, Los Angeles, and the
Netherlands.
Provide excellent
customer service to students and community members regarding College matters.
Manage the investigation
and resolution of all concerns of student misconduct, which includes fraudulent
activity.
Prepare
investigative reports concerning student conduct matters.
·
Developed
the assessment and marketing plan which resulted in the formation of a community
standards model and establishment of new student conduct procedures for the
College.
Established
and supervise the Assistant Director for Community Standards & Student
Conduct position.
Provide
student conduct investigation supervision and training to 11 professional
employees across three campuses.
Created and manage
the College's student organization investigation process and provide training
and oversight to 4 investigators.
Proposed,
developed, and assisted in the implementation of a single investigator model
for sexual misconduct complaints.
Served as a College
Title IX Investigator which was responsible for investigation and evidence
review sexual misconduct concerns.
Created
the College’s first Resolution Panel which is responsible for assessing
corrective actions for high concern College policy violations.
Maintain student
conduct database and prepare monthly and annual statistical reports for
supervisors.
Assist
legal counsel on litigation cases and testified on behalf of the College in civic
proceedings.
Collaborate
with College police department to resolve student misconduct concerns,
establish crisis management protocols, and publish College crime statistics for
the U.S. Department of Education.
Established
productive working relationships with Boston city officials and law enforcement
officers by representing the College during City of Boston safety and
neighborhood response initiatives.
Manage requests from the U.S. Office of
Civil Rights and Department of Education.
Participate in an on-call emergency
response system for entire campus.
Assistant Director of Residential Programs, 07/2007 to 04/2010 Community College System Of New Hampshire – Laconia, NH,
Managed the student
needs and the daily operations within a residential area housing approximately
1,800 graduate, law, and undergraduate students.
Directly supervised and evaluated four
professional Residence Hall Directors and two Graduate Assistants.
Increased upper-class
occupancy by creating, marketing, and executing Theme Housing Communities / Upper-class Living Learning Communities.
Participated in an
on-call emergency response system for entire campus.
Residence Hall Director, 07/2006 to 06/2007 Stony Brook University – City, STATE,
Main point of contact for all student
needs and concerns within the residence hall community housing 200-460
students.
Managed administrative responsibilities
of a residence hall including maintenance requests, programming, and safety.
Directly
supervised, trained and evaluated 7-13
Resident Assistants and two student Office Assistants.
Provided on call emergency response for
the campus and activities.
Residence Director, 07/2004 to 06/2006 State University Of New York College At Geneseo – City, STATE,
Main point of contact for all student needs and concerns within the residence hall community housing 200-460 students.
Managed administrative responsibilities of a residence hall including maintenance requests, programming, and safety.
Directly supervised, trained and evaluated 7-13 Resident Assistants and two student Office Assistants.
Provided on call emergency response for the campus and activities.
Education
Master of Science: Student Personnel Administration , Expected in 2006 State University of New York College at Buffalo - Buffalo, NY GPA:
Bachelor of Science: Business Administration, Expected in 2003 State University of New York College at Brockport - Brockport, NY GPA:
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