Livecareer-Resume

Director Of Community Partnerships Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Accomplished professional bringing thirty years of experience and a demonstrated successful history of leadership and achievements. Expertise in managing and driving change to promote continuous operational improvement. Employed multi-prong strategy to streamline internal systems, enhanced revenue and extend profits.

Skills
  • Event planning and execution
  • Social Media Creation and Management
  • Employee coaching
  • Proficient in Word, Excel, PowerPoint, Teams, SharePoint, Constant Contact and Calling Post
  • Budget creation and management
  • Operations oversight
  • Policy development
  • Customer service
  • Relationship building
  • Internet and E-mail Marketing 
  • Public speaking
Experience
11/2018 to 04/2021
Director of Community Partnerships Greater Baltimore Medical Center Baltimore, MD,
  • Managed and directed a team of professional employees supporting over 174 client accounts who distributed 17 million pounds of food annually in 19 counties.
  • Established new workflow and employee training processes to improve operational efficiency.
  • Partnered with executive team to define new company goals.
  • Hired, trained, and mentored seven staff members to maximize productivity.
  • Develop and nurture relationships with community groups, educational systems and government agencies to support large community events.
  • Planned and executed large scale food distributions in rural communities, mobilizing volunteers, staff and county officials.
  • Developed organizational methods and policies, implemented training initiatives to deliver ongoing awareness of and compliance with established procedures.
  • Studied regulations to ascertain all requirements and delivered necessary training to clients.
  • Planned and executed compliance audits to check company policies, procedures, and controls.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Prepared annual budget for the Community Partnerships Department.
  • Prepared and submitted required reports for federal and state Programs.
  • Improved and maintained client compliance from 60% to 95% through development of policies, procedures, and training for clients and staff.
01/1997 to 06/2018
Trustee Administrator Applied Medical Technology, Inc. Atlanta, GA,
  • Exuded professional expertise and resourcefulness to gain trust and confidence of clients, vendors, and other professionals.
  • Acquired necessary data from various sources including lien information and credit bureau history.
  • Compiled and reviewed litigation paperwork to facilitate foreclosure process.
  • Researched and resolved collections disputes to maintain customer relationships.
  • Processed incoming payments worth up to $4,500 monthly, confirming information to maintain 100% accuracy and to accurately communicate payment needs to clients.
  • Completed closing process by collaborating with attorneys, title companies and government clerks.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Tracked, reconciled and recorded monthly expense reports.
03/2005 to 05/2018
Director of Community Resources Shepeard Community Blood Center City, STATE,
  • Led team of twenty three professionals with eight direct reports.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Gathered industry insights and created targeted programs resulting in goal achievement and additional clients.
  • Defined and conducted design processes at all stages, including research, conceptualization, testing and implementation.
12/1990 to 05/1997
Marketing Manager Augusta Mall City, STATE,
  • Conferred with advertising managers to develop and implement marketing plans.
  • Designed and created print and electronic advertising for monthly and seasonal campaigns.
  • Negotiated vendor contracts.
  • Handled all Customer Service concerns for the property.
  • Managed the Mall Merchants Association Board of Directors and presented monthly Income Statements and productivity report.
  • Managed the Resource Centor on Aging Relationship and coordinated senior program activities.
  • Strengthened product branding initiatives by developing communication campaigns, promotional materials, and market intelligence for the Augusta market to maximize outreach.
  • Coordinated vendors, timelines and budgets for events.
  • Trained customer service, marketing and sales teams for events.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Proposed solutions and leveraged cross-selling opportunities to existing and new clients.
  • Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.
  • Collaborated with various departments to improve communication and deliver individualized customer solutions.
Education and Training
Expected in
Bachelor of Arts: Economics
University Of Georgia - Athens, GA
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • University Of Georgia
Job Titles Held:
  • Director of Community Partnerships
  • Trustee Administrator
  • Director of Community Resources
  • Marketing Manager
Degrees
  • Bachelor of Arts