director of community engagement resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

I am motivated by organizations that change the world for the better. I am an experienced nonprofit manager and have worked throughout New England communities, both rural and urban. I consider myself a Generalist, with a diverse skill-set regarding organizational management and a strong working knowledge of community development.

  • Program management
  • Collaborative manager
  • Motivated team player
  • Compassionate and active listener
  • Exceptional communication skills
  • Strategic thinker
  • Event planning
  • Budget management
2016 to Current
Director of Community Engagement Kvc Health Systems Pittsburg, KS,
  • Create and implement a community engagement strategy;
  • Foster staff skills at all levels of the organization to create a culture of engagement;
  • Leverage the use of new technologies to gain efficiencies and enhance communications;
  • Develop mechanisms to assist residents in understanding public issues and technical requirements of municipal decision-making;
  • Review and evaluate engagement systems and activities and make enhancements to improve effectiveness;
  • Provide consultation, training and assistance to staff and volunteers on implementing engagement tools;
  • Identify potential community partners and build lasting and reciprocal relationships, specific to monthly Smart Growth Forums;
  • Seek opportunities for early involvement and meaningful voice in identifying community needs and shaping solutions in partnership and in support of other organizations;
  • Ensure that the needs of culturally and economically diverse communities are met and identified and remove barriers to participation;
  • Use community process, one-on-one interviews, and small group meetings and other techniques to facilitate engagement of residents in taking initiative to solve community problems;
  • Provide assistance in coordinating volunteers for high priority projects;
  • Maintain accurate records and prepare reports related to program/event activities;.
02/2015 to 11/2015
Development Director City Year Buffalo, NY,
  • Lead on the development continuum; prospecting, cultivation, solicitation and stewardship for all levels and sources of giving with a focus on major donors;
  • Developed annual revenue budget and engage Executive Director and Board in fundraising;
  • Created development plan to reach or exceed annual budget including foundation, business and individual support;
  • Reported fundraising status to Executive Director and various Board committees as requested;
  • Conducted research and tracking of donors and potential supporters including businesses, individuals and foundations;
  • Created, organize, and execute monthly smart growth forums throughout Maine and work with Executive Director on outreach and communications efforts;
  • Participated as GrowSmart Maine's representative in coalitions and partnerships as appropriate and serve as the face of the organization as needed;
05/2014 to Current
Project Manager Danaher Grand Island, NE,
  • Plan, schedule and execute all stages of software, hardware and system implementations;
  • Review business implications for each project phase and monitor progress to meet deadlines, standards and costs;
  • Lead ambitious improvements across the business as a result of IT implementation overhaul;
  • Excelled in guiding the work of technical teams and communication with business team;
  • Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures and promoted shared accountability for reaching project milestones;
  • Resolved numerous project issues including change in development team, operations shift, scope creep and evolving business and user needs;
  • Created cost-benefit analysis and ROI assessments that were used as the basis for decision-making on IT development sprints;
  • Spearhead opening of Boston office operations, increasing presence by working closely with Executive Officers, Board of Directors, new and existing clients in greater New England;
  • Manage internal team as well as freelancers for project-specific development;
09/2013 to 10/2016
Executive Director State Of Oregon Cottage Grove, OR,
  • Recruited and manage 15 Board of Directors, and 4 committees comprised of 25 member's total;
  • Coordinated economic revitalization efforts in the district by building relationships with merchants, property owners, and other organizations;
  • Managed $145,000 annual budget;
  • Organized and managed weekly urban farmers market with diverse vendors from throughout Massachusetts and Vermont, with emphasis on food education programming at every market;
  • Coordinated marketing & communications efforts to highlight the business district by developing promotional materials and events, maintain the organization's web site, e-newsletter, and other outreach materials;
  • Managed and administer the organization including record keeping, budget development, office administration, accounting, database development, and monthly reporting to the Board and City of Boston Department of Neighborhood Development and Boston Main Streets;
  • Facilitated all media relations including press releases and media packets;
01/2013 to 02/2014
Executive Director State Of Oregon Detroit, OR,
  • Actively engaged and energize volunteers, board members, and other community groups through direct contact and event programming;
  • Managed $90,000 annual budget;
  • Ensured strong advocacy of criminal justice reform, fundraising, administration, and communications; recommend timelines and resources needed to achieve the strategic goals;
  • Planned, coordinated, and directed CJPC Annual Summer Series addressing current reform issues throughout the Commonwealth of Massachusetts;
  • Maintained effective systems to track progress and regularly evaluate the success of criminal justice reform advocacy and coalition building;
  • Expanded revenue generating and fundraising activities with foundation grants, outreach, and special events;
  • Implemented social media presence with the goal of creating a stronger recognition for the need of criminal justice reform;
2012 to 02/2015
Executive Director State Of Oregon Milton Freewater, OR,
  • Produce and manage annual Northeast Regional conference on restoring justice in America;
  • Fundraised approximately $190,000 for 2012 and 2013 conferences in donations and sponsorships;
  • Performed S.W.O.T.
  • analysis, feasibility testing, and forecasting for the In Our Name Conference model;
  • Curated programming including speaker identification and recruitment, venue logistics, and operations;
  • Planned and organized smaller community events collaborating with local businesses and colleges;
07/2008 to 04/2010
Finance Committee Chair/Project Manager Growing Vermont City, STATE,
  • Coordinated all financial interactions with over 40 vendors including invoicing, payment, ordering, and new vendor affairs;
  • Conducted annual micro-business retail incubator surveys with accompanying reports;
  • Strategically tracked areas of help requested (marketing, web development, inventory, branding, forecasting, etc.) and successfully assisted entrepreneurs in developing and implementing tangible small business goals;
Expected in August 2013
Master of Public Administration: MPA
Northeastern University - Boston, MA
Expected in May 2010
B.S: Community Development and Applied Economics
The University of Vermont - Burlington, VT
  • Project Management Software: Trello, Pivotal Tracker, Quip, Slack
  • Event Software: Salsa, Constant Contact, EventBrite
  • Publishing Software: Photoshop, Illustrator, HTML
  • Marketing/Communications: Facebook, Twitter, Instagram, Wordpress

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Resume Overview

School Attended

  • Northeastern University
  • The University of Vermont

Job Titles Held:

  • Director of Community Engagement
  • Development Director
  • Project Manager
  • Executive Director
  • Executive Director
  • Executive Director
  • Finance Committee Chair/Project Manager


  • Master of Public Administration
  • B.S

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