Director Of Community Engagement Resume Example

Jessica Claire

Montgomery Street, San Francisco, CA 94105 (555) 432-1000 resumesample@example.com

Executive Profile

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Skill Highlights

Guest services
Inventory control procedures
Merchandising expertise

Loss prevention
Cash register operations
Product promotions

Core Accomplishments

Professional Experience

01/2014 to 04/2016 Director of Community Engagement Planned Parenthood

Created first time ever Roosevelt University Social Justice Leadership Award of 1,000 dollars towards Mikva Challenge graduates who complete 6 digital badges Co-developed first Community Partnership Mentoring Program at Roosevelt University Created first ever Roosevelt University Latino Families Brunch Developed and implemented strategy to engage and build relationships with youth focused nonprofits such as Minds Matter, Mikva Challenge, IMentors, I.C.
Stars, Build, Gear Up, Inspire Saint Louis, Youth Project, Corazon Community Services, and Delta Sigma Theta, Aspira, Olive Harvey College Prep, YMCA, AVID, Year Up, Upward Bound, and National Society of Hispanics MBAs to name most Outreach outcomes over 2,000 individuals in 2014 to over 3,000 individuals in 2015 Active in the planning committee for the Annual Bilingual Parent Summit, Black and Brown Conference, Men of Color Summit Speaking at local schools, organizations and community events to encourage students to continue their education, violence prevention, etc.
Secured candidates for Dengler Scholarships Partnered with La Raza Newspaper and "On the Table" Chicago Community Trust leaders to implement community events ensuring resources distribution Marketed Roosevelt University through on-line radio stations such as La Radiola and WLTH AM 1370 to mention a couple Let voter registration drive and participated on Monetary Award Program Rally.

07/2008 to 01/2014 Executive Director Stronger Consulting

Increased annual funding from $440,000 to $1.2 million over three year Restructured and staffed unstable organization Day-to-day management of two facilities and 20 staff Establishes relationships with funders new to SJOM to diversify funding sources, stabilize programs, and enhance services Secured resources for and added computer resource room for participants Secured funds for, designed, and is implementing career training program Restructured case management into supportive services staffing so that participants receive specialized services from experts, rather than general referrals Took on mission to educate community through schools, public actions, and events to increase knowledge about homelessness and its causes, to reduce the stigma associated with it, and increase volunteers and community involvement in our mission.
Worked towards changing language of homelessness to "families in crisis." Effectively used media to promote agency citywide.

09/2007 to 07/2008 Organizer Great Lakes Credit Union

Worked with Executive Director to identify fundraising prospects and assisted in preparing funding proposals and reports Incorporated grassroots fundraising ideas when planning events Maintained a database of contacts and resources to share with partner organizations Wrote monthly staff reports and distribute to CNO board and Advisory Committee Worked with the Executive Director to ensure sound financial management of the program.
Restructured and implemented The Resurrection Basketball League program for youth gang prevention Community organizing on key issues facing Latino residents and businesses, including door-knocking Fostered leadership development in LEA participants and increased the organizational buy-in of the partner organizations (diversity training, including board members in outreach activities, etc.) Developed relationships and a referral system with Latino-serving churches, social service agencies, schools, parks, government officials, business organizations, media, etc.
Promoted interaction among Latino and non-Latino neighbors.
For example, worked with a block club leader to make their National Night Out event more inclusive and attractive to Latino neighbors Developed a model for organizing in the Latino community that can be easily replicated or expanded Connected with other organizers and groups around the city with similar missions to share ideas and best practices.

09/2006 to 06/2007 Supportive Services Manager Cope Health Solutions

Provided individual case management to participants and developed/modified transitional plans, contracts for sobriety, and employment plans Documented clinical contact with clients daily and in weekly/monthly progress reports Provided appropriate referrals to community agencies Provided housing support groups and workshops to help support participant goals Worked with 1:1 "Support Mentors" to provide support and training for program participants Prepared and maintained accurate confidential case files and contractual paperwork Acted as housing liaison between tenants and landlords, collecting rents, attending to housing issues, coordinating residential moves Participated in weekly case management/supervision meetings and monthly staff meeting.
Provided follow up services to program graduates as needed Attended community meetings to network and develop resources for program participants Provided emergency cell phone coverage and response on evenings and weekends Proviso-Leyden Council for Community Action.

07/2005 to 06/2006 Housing Counselor Computershare Inc

Coordinated Homeless Prevention Program with rental and mortgage assistance.
Developed linkages between mortgage and real estate companies.
Reviewed prospective loans using conventional and FHA guidelines.
Conducted weekly training for First Time Homebuyer basics.

07/2003 to 06/2005 Program Coordinator

Managed the implementation of the training and job placement department Managed budget allocation from CSSI & POET for supportive services Developed and implemented internships for trainees Provided recruitment, case management, and job placement Collaborated with the West Regional Council, POET, Healthcare Consortium, and other agencies Conducted job training readiness and interview workshops.

Loss Mitigation Specialist

Spokesperson for the United Way.

Education

Bachelor of Psychology Roosevelt University

Expected in 2005 2008 Master of Arts Roosevelt University GPA: Honors and Recognitions Recognition of Commitment to a Standard of Excellence-Break the Silence Foundation-May 2016 Transforming Lives Award-Minds Matter
Honors and Recognitions Recognition of Commitment to a Standard of Excellence-Break the Silence Foundation-May 2016 Transforming Lives Award-Minds Matter

Expected in 2014 Latino Professional Award-Chicago Latino Network-September 2014 Key Note Speaker, Community Leader, and Mentor Award Gage Park High School Recognition-San Jose Obrero Mission Board of Directors-

Expected in September 2010 Certificate of Appreciation-Proviso East High School District 209-

Expected in May 2006 Certificate of Appreciation-CEDA-

Expected in September 2004 Certificate of Appreciation-United Way-

Expected in 2004 Trainings Boot Camp for New CEOs North Park University

Expected in May 2010 Certificate of Completion Naturalization Training New Americans Initiative Illinois Coalition for Immigrant and Refugee Rights Starting Latino Nonprofit Leadership Academy

Expected in 2007 Certificate of Completion of Strengthening Families Training(Link) Proviso-Leyden Council for Community Action, Inc. Starting

Expected in October 2004 Certificate of Completion of Loss Mitigation Program U.S. Department of Housing and Urban Development Starting

Expected in October 2006 Certificate of Completion of Homeless Management Information System Training City of Chicago Starting

Expected in March 2007 Certificate of Attendance Legal/Ethical Issues in Field Instruction and Helping Students with Ending Transitions James Adams College of Social Work, License #159-000220 Starting

Expected in February 2007 Certificate of Completion Literacy Chicago's Adult Literacy Tutor Program and Philosophy and Training Methods Literacy Chicago Starting

Expected in September 2007 Certificate of Training Attendance Protecting God's Children Program for Adults Archdiocese of Chicago Starting

Expected in April 1999 Certificate of Achievement Literacy Tutor Training Workshop John Wood Community College

Skills

agency, AVID, budget, C, case management, Color, contracts, Council, clients, database, financial management, fundraising, funds, government, Human Relations, Instruction, Leadership, leadership development, Legal, Director, meetings, Mentor, Mentoring, Office, Management Information System, Network, Newspaper, organizing, organizational, Philosophy, progress, proposals, Speaker, Speaking, radio, real estate, recruitment, San, Sigma, sound, staffing, strategy, Summit, supervision, phone, workshops

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Resume Overview

School Attended

Roosevelt University
Roosevelt University
Gage Park High School
North Park University
Latino Nonprofit Leadership Academy
John Wood Community College

Job Titles Held:

Director of Community Engagement
Executive Director
Organizer
Supportive Services Manager
Housing Counselor
Program Coordinator
Loss Mitigation Specialist

Degrees

Bachelor of Psychology
Master of Arts
Latino Professional Award-Chicago Latino Network-September 2014 Key Note Speaker, Community Leader, and Mentor Award
Certificate of Appreciation-Proviso East High School District 209-
Certificate of Appreciation-CEDA-
Certificate of Appreciation-United Way-
Trainings Boot Camp for New CEOs
Certificate of Completion Naturalization Training New Americans Initiative Illinois Coalition for Immigrant and Refugee Rights Starting
Certificate of Completion of Strengthening Families Training(Link) Proviso-Leyden Council for Community Action, Inc. Starting
Certificate of Completion of Loss Mitigation Program U.S. Department of Housing and Urban Development Starting
Certificate of Completion of Homeless Management Information System Training City of Chicago Starting
Certificate of Attendance Legal/Ethical Issues in Field Instruction and Helping Students with Ending Transitions James Adams College of Social Work, License #159-000220 Starting
Certificate of Completion Literacy Chicago's Adult Literacy Tutor Program and Philosophy and Training Methods Literacy Chicago Starting
Certificate of Training Attendance Protecting God's Children Program for Adults Archdiocese of Chicago Starting
Certificate of Achievement Literacy Tutor Training Workshop