LiveCareer-Resume

director of catering resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced Hospitality professional with over 6 years of experience in restaurants, healthcare dining and catering. Excellent reputation for resolving problems and improving customer satisfaction with a recruiting and sourcing background.

Skills
  • Event planning proficiency
  • Menu development
  • Staff supervision
  • Gather software expertise
  • Inventory management
  • Interviewing Techniques
  • Business Requirements Understanding
  • Annual Evaluations
  • Team Leadership
  • Conflict Resolution
  • Time management
  • Administrative skills
  • Outbound calling
  • New hire training
  • Public speaking
  • New hire orientations
  • Pre-screening candidates
  • Hiring and recruitment
  • Restaurant operations
  • Supply ordering
  • Menu planning
  • Schedule Management
  • Recipes and menu planning
  • Scheduling
  • Safe food handling
  • Recruitment
  • Computer skills
  • Basic math
Education
Indiana University of Pennsylvania Indiana, PA Expected in 05/2015 Bachelor of Science : Hospitality Administration And Management - GPA :
Work History
Hei Hotels & Resorts - Director of Catering
Denver, CO, 07/2020 - Current
  • Operated and maintained applicant tracking and candidate management systems.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Partnered with Executive Chef and General Manager to ascertain hiring needs and subsequently provide candidate recommendations.
  • Scheduled and conducted 5-7 interviews each week.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Facilitated all new employee orientations to foster positive team attitude.
  • Developed lists of qualified candidates for corporate hiring managers.
  • Supervised catering staff to reinforce adherence to all organizational policies and safety regulations.
  • Discussed client's event needs to develop recommendations for room options and possible menus.
  • Secured new clients and accounts by analyzing and catering products to specific needs.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Booked event facilities and coordinated set up and break down of both dining and kitchen areas.
Compass Group Usa Inc - Assistant Director of Dining Services
Parsippany, NJ, 07/2017 - 07/2020
  • Internal Promotion- continued the role of Catering Manager along side Assistant Director role
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Presented excellent first impression of company at interview and recruiting events.
  • Maintained and organized electronic files for applicants, including feedback created throughout interview process.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Pre-screened applicants and scheduled interviews with appropriate team members if needed.
  • Scheduled interviews for applicants and onboarding for new hires with all departments in 150-person company.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Strengthened controls to minimize waste and reduce costs.
  • Monitored food production and corrected issues in preparation, portioning or other areas.
  • Led daily staff meetings to implement policies and update team members on meal plans.
  • Maintained exceptional standards of safety and sanitation in all areas.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Maximized quality assurance by completing frequent checks of line.
  • Oversaw food preparation and monitored safety protocols.
  • Coordinated and organized all restaurant inventory.
  • Hired and managed all kitchen staff.
San Manuel Indian Bingo & Casino - Catering Manager
Highland, CA, 07/2017 - 07/2020
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Secured new clients and accounts by analyzing and catering products to specific needs.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Hired and trained both permanent and temporary staff members.
  • Designed catering packages to increase sales and customer experience.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
  • Set schedules for 50 staff by planning and designating shifts and hours.
  • Handled day-to-day processes of catering including scheduling, ordering food and planning events.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Worked with chefs to plan menus according to client needs and budgets.
  • Limited portion sizes and used garnishes to control food costs.
  • Promoted catering packages with most profitable outcomes without sacrificing client desires.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Garden Of The Gods Club - Assistant Restaurant Manager
Colorado Springs, CO, 10/2015 - 07/2017
  • Explained questions in better detail for interviewees to allow truthful answers.
  • Recruited and screened 50 potential participants.
  • Conducted interviews with participants to assess eligibility.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Recruited and hired employees offering talent, charisma and experience to restaurant team.
  • Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
  • Motivated staff to perform at peak efficiency and quality.

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Resume Overview

School Attended

  • Indiana University of Pennsylvania

Job Titles Held:

  • Director of Catering
  • Assistant Director of Dining Services
  • Catering Manager
  • Assistant Restaurant Manager

Degrees

  • Bachelor of Science

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