Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Progressively expanded in leadership roles at a global organization representing the $1.4 Trillion business travel industry and $345 billion of global business travel and meetings expenditures annually from a combined six continents.

  • International Client Relations
  • Contract & Business Negotiations
  • Effective Speaker & Presenter
  • Top-Tier Marketing Strategies
  • Membership Acquisition & Retention
  • Sales & Profit Maximization
  • Robust Networking Skills
  • Project Management
09/2019 to 03/2020
Director of Business Dev Operations - Inside Sales Community Health System Port Charlotte, FL,

As Director of Business Development Operations identified created and capitalized both innovative and traditional business opportunities. Department lead focused on leading the Inside Sales team to profitable new business growth, selling deals and managing the sale of deals with a high implementation success rate and having a long-term multi-year perspective on deal making and client development.

Strategic & Business Development Successes

  • Built and supervised a world class team to deliver six figure deals closing nearly 1M in sales in six months.
08/2018 to 09/2019
Director of Planning & Development Global Bus. Travel Association-(WINiT-subsidiary) City, STATE,

⇢Promoted to lead and own the global roadmap for strategic partnerships and sponsorships for WINiT (Women in Travel) which included:

  • Orchestrating a long-term vision and strategy to deliver on WINiT's overall mission and perspective.
  • Devising methods to acknowledge sponsor contributions and support such as: (Summit brand recognition, Gala Award presentation, Expo signage display, special logo design) etc.
  • Cultivating a sponsorship prospectus detailing pricing and package options supporting areas of (Membership, Webinars, Education, Research, Summit, Gala Awards) etc.
  • Forming a sound organization structure for the communication of info, program updates and adherence to timeline and goals between Sales, Marketing, Membership, Leadership, and BOD.
  • Functioning as the brand officer who protected and elevated marketing across all channels.
  • Expanding the optimum global partnerships and sponsorship model to maximize business, brand and social impact.
  • Empowering a motivated team of customer-centric sales and business development executives.
  • Evaluating and standardizing procedures and techniques to improve the efficiency and effectiveness of WINiT related programs, projects, and activities.
  • Serving as liaison between Exec. Leadership team and WINiT Board of Directors.
  • Structuring project timelines, schedules, and budgeting parameters for all events.
  • Continuously pitching turnkey opportunities to foster fruitful implementation of new programs.
01/2011 to 08/2018
Manager, Member Engagement & Event Marketing Global Business Travel Association City, STATE,

⇢ Led Acquisition Team by composing and carrying out first-class membership strategies to convey GBTA's value proposition to prospective members.

  • Oversaw portfolio of priority Fortune 100 Membership Accounts (Amazon, Apple, Exxon Mobil, Boeing, IBM, Raytheon, Facebook, Google, Bank of America, Pfizer, Home Depot, AMEX, FedEx) etc.
  • Trained and managed three direct reports to correctly sell memberships utilizing sales techniques and procedures.
  • Composed membership metrics to ensure outreach and retention efforts were properly tracked.
  • Managed new member onboarding, including orientation and year-round engagement throughout the first year.
  • Performed chapter speaking engagements to promote GBTA member benefits.
  • Collaborated with Mktg. SVP to develop annual/quarterly plan to advance quality leads through strategy and pricing.
  • Worked with the IT Dept. to update online membership materials and manage website SEO.
  • Monitored membership database with nearly 10,000 global members from six continents to resolve member concerns and issued regular reports showing trends that would allow other departments to address any reoccurring issues.
  • Conducted webinars to assist new members with acclimation into GBTA culture.
  • Implemented GBTA Hub, a platform designed for members to communicate safely.
  • Assisted Membership Committee in the development and implementation of marketing programs and materials to effectively recruit/retain members and prospects.
Education and Training
Expected in
Bachelor of Arts: Mass Media Communications
Hampton University - Hampton, VA,
Expected in
: Global Leader Prof. Award Recipient-Program Mgmt.
Global Business Travel Association - Alexandria, VA,
Expected in
: Sales Performance Certification
Richardson Sales Training Program - Philadelphia, PA,
Expected in
: Corporate Travel Expert - CTE Certification
Global Business Travel Association - Alexandria, VA,
Community Involvement Recognition
  • [2014 - 2020] GBTA Cares Service Projects - Appointed by VP of HR to serve as CSR Lead. Negotiated alliances with ECPAT, ALS, Firefighters & Friends, Cradles to Crayons, Clean the World, Wish for Wheels) etc.
  • 2017 - Pay it Forward Fox 5 - Easterns Automotive Group
  • 2017 - NorthWest Federal Credit Union - Acts of WE Award Recipient
  • 2014 - Extra Mile Award - Northern Virginia Hampton Alumni Association
  • 2014 - Presidents' Award -Northern Virginia Hampton Alumni Association
  • 2012 - Community Service Award - (Women Achievement) KSEF Foundation
  • 2011 - Program Planning & Development Community Service Award-Delta Sigma Theta Sorority Inc.

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School Attended

  • Hampton University
  • Global Business Travel Association
  • Richardson Sales Training Program
  • Global Business Travel Association

Job Titles Held:

  • Director of Business Dev Operations - Inside Sales
  • Director of Planning & Development
  • Manager, Member Engagement & Event Marketing


  • Bachelor of Arts

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