Director of Banquet Sales Resume Example
Love this resume?Build Your Own Now
DIRECTOR OF BANQUET SALES
Summary
Results-driven Sales Director bringing 12+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Skills
|
|
Experience
Director of Banquet Sales | 06/2008 to 09/2020
Massage Envy - Washington , DC
Massage Envy - Washington , DC
- Planned and coordinated day of activities for rehearsal dinners, engagement parties, showers, ceremonies, cocktail hours, wedding receptions, sports award dinners, corporate banquets and fundraisers.
- Worked closely with Executive and Banquet Chefs designing and implementing menu packages.
- Coordinated client / vendor relations with respect to set-up and delivery for all events.
- Prepared banquet event orders by developing paperwork, contracts and floor plans.
- Conducted tours of event facility to show customers and meeting planners venue setup and capabilities.
- Planned event logistics and delegated responsibilities to kitchen and event service staff.
- Sent invoices to customers and collected payment for services.
- Communicated with vendors to coordinate event details.
- Established details of sold catering events with clients, including price, party size, setup, menu and schedule by following up closely and personally, resulting in satisfied clients.
- Proposed and sold customized, innovative set-ups, menus and functions for diverse groups in coordination with head of catering and chef on pricing specialty menus.
- Created and implemented targeted marketing campaigns to increase sales.
- Inspected banquet room and checked with catering team before functions to verify correct room set-up, schedule of events, staffing and audio-visual configuration.
- Created and delivered in-depth sales presentations to potential customers.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Penetrated new markets by investigating competitor products, services and trends.
- Established sales goals and strategies that contributed to increased growth in sales and profitability.
- Conducted market research and reported on competitors.
- Implemented creative sales and marketing strategies to assist sales team with reaching targets.
- Created presentation materials for sales, customer relations, and management purposes.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Spa Manager | 03/2003 to 01/2006
Havas Edge - Atlanta , GA
Havas Edge - Atlanta , GA
- Planned, organized and coordinated spa parties and office meetings.
- Coordinated employee scheduling for guest services.
- Maintained meticulous records to document client information.
- Documented client records and information.
- Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
Account Coordinator | 10/1999 to 11/2001
B/C/S Advertising, Inc - City , STATE
B/C/S Advertising, Inc - City , STATE
- Coordinated all aspects of trade shows and conventions for pharmaceutical clients including parties and entertainment.
- Oversaw design of, and proofread, layouts and manuscripts including journal spreads, page ads, visual aids, direct mail pieces, and sell sheets.
- Communicated with customers when issues arose to inform regarding problem resolution.
- Interacted with customers by asking appropriate open-ended questions to better understand needs and requirements.
- Pitched ideas, developed strategies, devised and implemented creative marketing plans, improved brand recognition and loyalty and increased market share.
- Delivered customer requirements to production team and followed up on status to verify project schedule remained on track to fulfill contract.
- Communicated and coordinated orders professionally and promptly, problem-solved customer inquiries and concerns and consistently solidified customer relations.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Education and Training
Towson University - City
Master of Arts
Mass Communications, 1999
- Completed coursework in Marketing, Public Relations and Advertising.
- Thesis: The Marketing of The Disney Company - Keeping it Magical
Lynchburg College - City
Bachelor of Arts
Broadcast Journalism, 1995
- Cum laude graduate
- Minor in Theater and French
- Baccalaureate Speaker Recipient
- Major in Communications, Broadcast Journalism
Interests
SPECIAL INTERESTS
, Lower Makefield Township, PA | Special Events Committee
New Hope / Lambertville | Winter Festival Committee, Chair, Taste of Winter Festival
Quarry Hill PTO | Bingo (2016 & 2018) | Barnes & Noble Night (2015-2019 | Mother / Son Dance (2016/ 2018)
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Measurable results
Resume Overview
School Attended
- Towson University
- Lynchburg College
Job Titles Held:
- Director of Banquet Sales
- Spa Manager
- Account Coordinator
Degrees
- Master of Arts
Bachelor of Arts
Similar Resumes
