director of admissions resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary
Proven leadership in achieving sales goals by continuously coaching and developing staff; in order to ensure future financial success. Solution-focused and interactive management style. Over 10 years' experience providing service to diverse customers and patients.
Education and Training
Expected in December 2015 to to
MBA: Business Administration Healthcare Administration
Devry University - ,

Business Administration Healthcare Administration

Expected in 2009 to to
Bachelors of Business, Healthcare Administration: Healthcare Administration
Colorado Technical University - Colorado Springs, CO
Skill Highlights
  • Proven patience and self-discipline
  • Patient-oriented
  • Personal and professional integrity
  • Financial aptitude
  • Relationship and team building
  • Sound decision making
  • Staff training and development
  • Effectively influences others
  • Critical thinking proficiency
  • Conflict resolution
  • Ability to reach and exceed sales goals
  • Confident public speaker
  • Financial aptitude
  • Staff training and development
  • Cultural awareness and sensitivity
  • Ability to adjust content of presentations to call on existing or potential clients
  • Results-oriented with a proven track record of sales success
Professional Experience
2014 to Current
Director of Admissions Minneapolis Community And Technical College Minneapolis, MN,
  • Manages the admission process by maintaining updated bed availability and facility services information at all times.
  • Manages occupancy levels and census/premium mix enhancement Develops and maintains relationships to advise referral sources of bed availability and new products and services, and efficiently meet the daily needs of the community at large Monitor and evaluate customer satisfaction Develop and implement special events and presentations targeted at community education, establishing and maintaining status for the facility Make sales calls outside the facility to medical, senior organizations, hospital discharge planners and other community contacts.
01/2013 to 01/2014
Admissions Coordinator Avalon Health Care Group Nephi, UT,
  • Responsible to coordinate the referral to admission process for rehabilitation, hospice, and long term care Knowledge and experience with Managed Care, Medicare, state specific Medicaid regulations and electronic referral management Ability to prioritize multiple tasks with changing priorities Responsible for obtaining insurance authorizations and verifying insurance Ensure that all patients have proper medical supplies ordered for their admission Supervises admission process and procedures to ensure that eligible patients receive care Address and resolve any barriers to potential admissions Ensure that patient and agency growth and profitability meets or exceeds standards.
01/2012 to 01/2013
Registration Specialist St. Elizabeth Healthcare Edgewood, KY,
  • Interview patients to obtain all required information for hospital records and billing systems Gather patient's demographic and financial information, creating patient accounts, and processing related documentation Verifies insurance coverage and obtains authorization for all services requiring pre-certification.
  • Determine upfront payment or deposit based on the patient's third party coverage and requests payment from patient or family member Train and coach new employees on policies and procedures of the department Provides assistance to other staff members in order to ensure patient satisfaction and safety.
01/2010 to 01/2012
Pharmaceutical Sales Specialist Syneos Health, Inc Tuscaloosa, AL,
  • Develop a highly effective business plan and implement strategies to meet or exceed district, regional and national objectives Evaluate market analyses to determine effectiveness and profitability of territories within district Ensures the success of managed care pull-through plans Organize, plan, and facilitate various sales and sales Management meetings Coach and develop representatives in areas of selling skills, product and market knowledge Develop and maintain an effective working relationship with key physicians and retail accounts in each territory Deliver sales presentations to key physicians in coordination with Sales Representatives.
01/2008 to 01/2010
Research Analyst Apptopia Remote, OR,
  • Administered and interviewed patients for research studies Review data daily to ensure its quality and integrity Interprets, evaluates and clarifies research requests to determine potential data sources and informational resources; identifies and discusses research needs Provides customized research reports, highlighting main findings and key points, and effectively communicate the results to the staff and senior management, both orally and in writing Assisted in overseeing that timelines and benchmarks are being met for clients.
01/2003 to 01/2005
Manager/Furniture Consultant Futurama Home Furniture City, STATE,
  • Train, develop and supervise employees Develop schedules for employees Leading, motivating and mentoring a commissioned sales team Follow-up with customers to ensure that they were satisfied with their products Interacted on a daily basis with internal support team of customer care, warehouse, showroom and regional leaders Execute sales strategies.

agency, billing systems, business plan, Coach, clients, customer satisfaction, customer care, documentation, special events, senior management, financial, insurance, market, meetings, mentoring, policies, presentations, quality, research, research reports, retail, safety, selling, Sales, sales Management

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Resume Overview

School Attended

  • Devry University
  • Colorado Technical University

Job Titles Held:

  • Director of Admissions
  • Admissions Coordinator
  • Registration Specialist
  • Pharmaceutical Sales Specialist
  • Research Analyst
  • Manager/Furniture Consultant


  • MBA
  • Bachelors of Business, Healthcare Administration

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