director of administration resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Self-directed and resourceful Chief of Staff with over 20 years of experience successfully organizing, managing and delivering cross-functional projects. Influences and guides at executive-level, while structuring and executing complex analyses to support strategy in fast-paced and evolving environment. Excellent influencer and relationship builder with growth mindset and strong communications skills to summarize and present on a myriad of topics effectively to a broad audience. Meticulous and skilled in Microsoft Office to create exceptional communications, presentations and spreadsheets meeting diverse business needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.

  • Analytics
  • Councils
  • Data analysis
  • Supplier development
  • Senior management
  • Strategy and operations
  • Cultural competence
  • Procurement
  • Project management
  • Benchmarking
  • Quality
  • Research
  • Safety
  • Coaching
  • Networking
  • Performance management
  • Problem solving
  • Workflow planning
  • MS Office
  • Board of Directors
  • Metrics (KPI’s)
  • Supply chain
  • Storyteller/teacher (verbal & visual)
  • Relationship manager
  • Finance
  • Human resources
  • Information Technology
  • Innovation
  • Journalism
  • Leadership
  • Business Plan
  • Mentor
  • Communicator
  • Organizational effectiveness
  • Presentations
  • Processes
  • Business administration
  • Documentation And Control
  • Strategic Planning
Work History
Director of Administration, 03/2022 - Current
State Of Maryland Harford, NY,
  • Quarterbacks 2k+ person organization in day to day operations of the production of the Top-end Mercedes-Benz SUV Line, including partnering with human resources, finance, supply chain, safety, quality, and operations leadership teams on a multitude of projects tied to schedule, quality, delivery, cost, performance and production.
  • Performs financial and managerial analyses evaluating data, and prepares financial reports, projections, and conducts presentations to senior program leaders.
  • Drives organizational efficiency, performance management and offers recommendations relative to oversight strategies.
  • Serves as facilitator and program administrator of the Career Opportunity Program (COP), mentoring manufacturing employees that desire to transition from manufacturing positions to other business and functional areas within the company.
  • Partners with site leadership and local colleges on talent acquisition, talent pipeline, retention strategies. diversity and inclusion, alignment to Long Range Business Plan (LRBP) and community engagement initiatives.
  • Supports C-suite executives, Motherson Board of Directors, and high profile customer visits to Tuscaloosa Plant.
  • Maintains agendas, artifacts, management system, executive presentations and reports to manage program and business performance.
  • Leverages leadership decisions for business planning efforts through industry benchmarking and by providing facts, data and key business insights.
  • Spearheaded internal communication initiatives to foster timely order completion and deadline management.
Chief of Staff, 01/2010 - 03/2022
Avenues New York, NY,
  • Organize and manage the Chairman's Executive Office assuring efficiency of the office operations between the Chairman and senior staff.
  • Relieve the CEO and senior staff of administrative detail concerning scheduling the Chairman's travel, internal/external meetings and correspondence as related to development.
  • Manage the storage, flow and retrieval of major contacts through the efficient use of Raisers' Edge; manage follow-up of Chairman's communications (phone calls/emails) to ensure proper cultivation of donors.
  • Managed business operations while overseeing contractors and consultants to verify on-time completion of key deliverables.
  • Efficiently manage the flow of staff interaction with the Chairman, especially the timing of individual meetings.
  • Compose correspondence independently on a wide variety of matters, including material of a confidential nature.
  • Provide accurate and timely information to Chairman, VPs and senior staff.
  • Maintain an understanding of the programs and fundraising priorities of the organization.
  • Assist with the interactions with the Board of Directors, including Board correspondence, program updates and annual Board meetings.
Executive Assistant to the Chief Executive Officer, 04/2000 - 01/2010
Unicef Atlanta, GA,
  • Received the 2008 and 2009 Office Administrator of the Year Award for the Great Lakes – Middle Market
  • Maintained 2 Senior Vice President’s calendars in a timely and accurate manner - Use judgment in daily scheduling and prioritize activities after aligning with my Leaders.
  • Handle extensive domestic/international travel arrangements - Provide proper details to Leader and project teams.
  • Project Manager for all local, regional and national meetings for the Middle Market and Commercial Customers sales channels.
  • Ensure full compliance of all personnel requirements. (i.e. leadership development plans, corporate culture feedback forms, talent assessments, code of conduct, terminations, attendance/vacation records, timecards, etc.).
  • Handle all Financial Reporting/Processing as follows:
    – IT Equipment and Office Supply budgeting
    – A/P and Travel & Expense processes for Leader and direct reports
    – Expense Reconciliation for region
  • Compile and analyze extensive sales and revenue forecasts along with other monthly/weekly regional reports (i.e. team member performance rankings, sales call activity, advance sales/revenue renewals, etc.).
  • Worked directly with external customers to resolve invoice disputes, create user account set-ups, and follow-up on customer service alerts.
  • Track 100% pipeline compliance (Revenue and Sales)
    • Conducted cross-functional training and implementation with the Leadership Team and all Office Administrators around all region wide business initiatives
  • Plan, schedule and provide quarterly information sessions to enhance the field support
MBA: Management Operations, Expected in 05/2011
DePaul University - Chicago, IL
Status -
Certification: Information Technology Project Management, Expected in 12/2009
DePaul University - Chicago, IL
Status -
BBA: Business And Managerial Economics, Expected in 05/1996
University of Pittsburgh - Pittsburgh, PA,
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • DePaul University
  • DePaul University
  • University of Pittsburgh

Job Titles Held:

  • Director of Administration
  • Chief of Staff
  • Executive Assistant to the Chief Executive Officer


  • MBA
  • Certification
  • BBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: