Accomplished professional leading educational and programmatic initiatives in diverse environments through effective personnel management, strategic operations, policy development and implementation. Dynamic leader, consistently achieving programmatic growth within busy, challenging environments while maintaining strong relationships with stakeholders and shareholders. Exhibit exceptional strong judgement, diplomacy, discretion, and inclusion.
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Responsible for administrating and overseeing aspects of the Center as well as directing the coordination and implementation of multi-disciplinary research projects funded from Center sources. Responsible for the day to day operations, supervision of staff and management of program activities. Advises and assists on and monitors short and long-term goals of the project and provide programmatic expertise (effectiveness, efficiency, deeper insight and more desirable results) for the Center.
Key Accomplishments
ü Planned daily operational strategies, including delivery routing, team workflows and initiatives
ü Evaluated operational trends and made proactive strategy adjustments to maintain alignment between objectives
ü Directed improvements for operations with the transition of Dubai center closing to Boston
Manage a $24 million Center budget with complex and comprehensive foreign components (consisting of several academic and research initiatives), develop and implement strategies, policies and procedures related to the operational and administrative oversight for ongoing research and policy engagements in the Dubai region. Coach financial and academic leadership in Dubai on Center policies and processes, as well as supervise staff at HMS. Serve as primary liaison to faculty, staff, collaborators and Harvard Global on matters pertaining to administration, human resources, outreach and finance. Manage three direct report and a total team size of 11 people.
ü Led development of standard operating procedures for new Center, which created efficiencies and consistency
ü Trained 19 Principal Investigators and their administrative staff at 16 foreign institutions on fiscal responsibilities
ü Launched the Strategy and Value Management (SVM) course in Dubai by leading student recruitment. The program successfully yielded over 68 senior clinical, financial, and administrative leaders from 17 countries for a 3-day intensive course in the first year
ü Oversaw marketing campaign to better target intended audiences and institutional leaders, leading to growth in research application submissions in each subsequent round. Round 1 (7 submissions); Round 2 (80 submissions); Round 3 (194 submissions)
ü Supported and coordinated Global Scholars Program to sponsor and train fellows (i.e. lawmakers and policymaking bodies) in either Clinical Effectiveness or Global Health Delivery. This program has successfully enrolled over 30 scholars to date
ü Expanded Harvard's presence in the Middle East, India, Africa and China through the establishment of the Harvard Medical School Center for Global Health Delivery-Dubai's first dual-model program, which strives to build research and educational capacity in low-to-middle income regions
Oversaw all Center operations, including human resources, academic appointments, finance, information technology, office space and events. Led the strategic financial planning of Center's interim/annual reporting and 5-year plan, including $2.7 million of tuition, discretionary and endowed funding. Administered all educational and research activities as well as the Master's Program. Worked closely with Center Director and senior leaders to expand existing ethics programs and to develop new initiatives. Supervised 5 direct reports and supported roughly 80 faculty, fellows and students annually.
ü Launched the Center's first Master's program (and served 200+ fellows as a part of the Fellowship), which teaches courses in the foundation, theory, practice, and central challenges in bioethics
ü Successfully recruited, trained, managed and mentored newly Master's Program Coordinator
ü Planned and coordinated 500+ events (public forums, consortium, courses, workshops, lectures), resulting in a significant increase in new applicants to the program. Hosted and oversaw American Association for the History of Medicine annual 4-day conference with 400 attendees; including programming, concurrent sessions, lunch panels, abstracts, book exhibit, tours, Garrison Lecture and reception
ü Successfully developed joint marketing programs in collaboration with senior ethics executives and affiliated hospitals Brigham and Women's Hospital, Beth Israel Deaconess Medical Center, Massachusetts General Hospital and Boston Children's Hospital to expand the reach of the educational offerings
Provided administrative leadership for a multi-division unit including Pulmonary, Critical Care, Allergy, and Cystic Fibrosis with combined inpatient and outpatient services including pulmonary function diagnostic labs, wet labs and clinical research units.
ü Managed the personnel, fiscal, operational and administrative activities of 9 support staff, 34 instructional, clinical and research track faculty, and active clinical operation with over 75,000 outpatient visits seen at onsite and offsite centers, 13,000 inpatient visits, including a Cystic Fibrosis unit for pediatrics and adults, 1,200 medical procedures, 14,000 pulmonary function tests and over $20 million in annual sponsored research funding
ü Managed $30 million for the Pulmonary Division which included operational funds, sponsored research grants, pharmaceutical clinical trials and generated revenue. Responsible for staff and physician budget of $4.2 million as well as Pulmonary fellows of $2.3 million
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