director community engagement resume example with 17+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Engaging communications professional, successful and effective decision-maker. Skilled at fostering positive relationships and maintaining confidentialities. Experience advancing long term initiatives, producing high-quality campaigns valuing individual and collaborative efforts. Ability to execute administrative, operational and program functions seamlessly. Knowledgeable and resourceful team player, dedicated to excellence and the overall success of the team.

  • Public Speaking
  • Campaign Planning and Marketing
  • Community Outreach and Engagement
  • E-mail and Direct Mail Marketing
  • Social Media/Web Content Development
  • Advanced Interpersonal Skills
  • Media Relations
  • Event Planning and Coordination
  • Exceptional Verbal and Written Communication
  • Volunteer Coordination
Mercyhurst University Erie, PA Expected in 05/1990 Bachelor of Arts : Communication - GPA :
Work History
Children's Healthcare Of Atlanta - DIRECTOR, COMMUNITY ENGAGEMENT
Cumming, GA, 01/2018 - 03/2023
  • Erie-based representative for national cannabis consumer-packaged-goods company and retailer under RISE Dispensaries brand. Worked to normalize industry, educate individuals and present cannabis as alternative to traditional pharmaceutical medication. Established relationships with physicians, patients, corporate and community partners.
  • Advised and assisted physicians, their staff and prospective medical patients on state credentialing processes.
  • Fostered corporate engagement and team building opportunities. Researched and identified local organizations to enrich partnerships. Worked directly with retail teams to execute volunteer initiatives.
  • Developed outreach and educational programs. Presented to medical support groups, families and community organizations on programs, processes, and responsibilities. Offered insight on product availability and approved consumption methods within state programs.
  • Selected to provide guidance and leadership to enhance collaboration across 14 Green Thumb markets with program compliance, administration and brand oversight.
  • Coordinated town halls, ribbon cuttings, open houses and first day proceed funding initiatives. Directly supported 16 new PA retail store openings with similar support across OH & VA markets.
  • Collaborated with IT to develop web-based support for medical patient registrations and renewals for 9 national RISE markets. Personally supported thousands of inquiries in 12-month span offering program information and assistance in PA, OH, MD, IL, NV markets.
  • Tabled at PA & OH community events supporting veterans, senior citizens, families, and individuals with approved medical conditions providing state program information and personal contact information for long-term support.
City, STATE, 04/2013 - 01/2018
  • Secured sponsorship and grant funding opportunities from local organizations including Erie Community Foundation, Erie Arts & Culture, Erie County Gaming Revenue Authority enabling city to host events including: CelebrateErie, Sounds of Summer Music Series, Pink (Perry Square) Fountain along with summer parks & recreation and learn to swim programs.
  • Represented administration at public meetings, study sessions, and on local boards: Erie Together, Roar on the Shore, Our West Bayfront and others.
  • Cultivated communications for Mayor's Office, coordinated town hall meetings, and provided oversight for city website.
  • Collaborated with administration, staff, public agencies, authorities, private organizations, and non-profits for advancement of initiatives.
  • Served as mayor's liaison to Erie City Council, attended community engagement events, presented citations, proclamations, and spoke on behalf of mayor and administration.
  • Received citizen complaints, requests for information & services, and provided follow-up to ensure resolution.
  • Continuously worked to improve service and communication to residents, businesses, and other interests.
City Of Erie - Office Of The Mayor - EXECUTIVE SCHEDULER/Administrative Assistant
City, STATE, 01/2006 - 04/2013
  • Organized press conferences, media and invitations for groundbreakings and dedications, area redevelopment projects, ribbon cuttings and park memorial events.
  • Served as primary point of contact for media and communication inquiries. Coordinated, developed and maintained contact lists for city representatives.
  • Developed news releases, media responses, press packets and web content.
  • Assessed urgencies and prioritized requests for appointments and meetings with the mayor.
  • Assisted with travel planning and logistical arrangements.
  • Worked directly with local growers, businesses, musicians, artists and administration to promote and maintain downtown activities.
  • Organized and hosted corporate sponsors of CelebrateErie to include budget, catering and logistics.

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Resume Overview

School Attended

  • Mercyhurst University

Job Titles Held:

  • EXECUTIVE SCHEDULER/Administrative Assistant


  • Bachelor of Arts

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