director community based programs youth services resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
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  • single:
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Professional Summary

A conceptual and strategic leader with over 25 years experience devoted to organization serving the most vulnerable children, youth and families. Excel in leading diverse teams in complex environments to develop programs, produce events, launch initiatives and provide services that impact thousands of people. Working with communities of color, youth experiencing housing instability and indigenous and immigrant populations has developed a humble awareness of privilege and a commitment to social, racial and economic justice.

  • Operations management
  • Fund development
  • Strategic planning
  • Staff development
  • Financial oversight
  • Event planning
  • Program design
  • Verbal and written communication
Work History
Director, Community-based Programs, Youth Services, 07/2020 - Current
Shipley Energy Manheim, PA,
  • Focused teams on developing innovative and cutting-edge approaches to support LGBTQ+ youth with effective resource allocation and strategic planning.
  • Pursued and awarded several grants from federal government agencies to fund and expand services to youth in school-based settings.
  • Oversaw multi-million dollar annual budget and developed comprehensive plan to accomplish targeted outcomes while staying within budget.
  • Collaborated with funders, local organizations, educational institutions and outside consultants to address risk-factors facing LGBTQ+ youth, including homelessness, barriers to education, substance misuse, bullying and metal health challenges.
  • Assisted with creation of strategies to center youth of-color in our work through a year-long process of enhancing our commitment to diversity, equity and inclusion.
  • Responsible for recruitment, training, development and supervision of gifted and diverse teams of staff working in dozens of programs and serving thousands of youth each year.
  • Assisted fellow executives in our department during decision-making process by compiling daily reports to suggest corrective action.
Associate Director, Education & Youth Development, 02/2013 - 07/2020
Los Angeles LGBT Center City, STATE,
  • Set vision to produce a complex slate of programs, events, services and activities for youth, parents and professionals in the LGBTQ+ community.
  • Directed the annual Models of Pride conference, hosting 2,000 youth and adults who support them in the largest event of its kind.
  • With a youth development and social justice lens, creatively addressed youth homeless with a variety of initiatives, programs and services.
  • Raised over $500K in federal and corporate funding to serve LGBTQ+ youth in programs focused on education, housing, mentorship, prevention and leadership development.
  • Created strategy for overall program branding and execution of all marketing with internal and external stakeholders.
  • Developed collaborative relationships with schools, corporations and community resources to enhance services to our selected audience.
  • Conducted on-going evaluation at all levels of the organization, cultivating an entrepreneurial and responsive culture that values improvement.
Director of Family Programming, 01/2004 - 08/2012
Calvary Community Church City, STATE,
  • Managed dozens of staff and volunteers in multiple departments to provide events and weekly programming for over 3,000 children and youth.
  • Launched several events and programs to serve the most vulnerable families in our community, including Free-meal Program, Serve Day and Winter Shelter.
  • Partnered with various community and corporate sponsors to fund programs and recruit human resources.
  • Collaborated with Executive Team to develop organization-wide initiatives and act as liaison between employees and wider audience to gain financial support and engagement.
Executive Director, 07/1998 - 07/2003
Hope In The City City, STATE,
  • Engaged a Board of Directors in a fund-development strategy, raising over $1,000,000 in corporate, private, governmental and individual donations for start-up non-profit.
  • Created events, programs and projects which provided needed services and opportunities for residents of a low-income, immigrant community.
  • Established two community centers, one designed for children and parents and the other for teens, to provide educational, mentoring, social events and leadership development opportunities.
Bachelor of Arts: Media, Expected in
University of California - San Diego - La Jolla, CA
Status -
: , Expected in
Spanish Immersion - Ensenada, Mexico,
Status -
  • Community Anti-Drug Coalitions of America (CADCA) - Conference Workshop Presenter & Member
  • Los Angeles Police Department LGBTQ Working Group - Member
  • Hollywood United Methodist Church - Director of Children & Youth Ministries
  • Point Source Youth - Symposium Workshop Presenter
  • Haiti Mission Team member - Heart of Hollywood
  • AIDS Lifecycle Rider

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Resume Overview

School Attended

  • University of California - San Diego
  • Spanish Immersion

Job Titles Held:

  • Director, Community-based Programs, Youth Services
  • Associate Director, Education & Youth Development
  • Director of Family Programming
  • Executive Director


  • Bachelor of Arts

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