Patient-centered healthcare professional with more than 16 years of nursing experience. Progressive management experience that has lead to director position focusing on disease management and prevention, process improvement, program development, and high quality care.
Excellent ability to manage multiple departments
Knowledge of hospital management and policies
Proven effective leadership and managerial skills
Exceptional critical thinking and problem solving abilities
Strong interpersonal and organization skills
Proven patience and self-discipline
Excellent supervisory skills
Effective policy and program development
Familiarity with disease management programs
Disease specialization proficiency
Proficient computer skills and ability to learn new programs/software quickly
Director Cardiovascular Clinical Services06/2015 to CurrentElkhart General HospitalElkhart, IN
Oversee management of inpatient and outpatient cardiac areas (cardio-pulmonary rehab, cardiac diagnostics with several off-site areas, Ornish Reversal Program, Heart Failure Clinic, TAVR program)
Develop policies and procedures
Supervise nursing and ancillary staff
Assist with budget development and administration Prepare schedules, monitor attendance, responsible for hiring and termination of staff
Provide leadership in Program Implementation and Clinical Operations
Ensure clinical processes are carried out according to guidelines, policies and procedures
Collaborate with staff and physicians to provide safe, effective, efficient, and evidence-based care to patients
Promotes open communication with staff and medical directors
Reduced heart failure readmissions by over 38%
Successful implementation of TAVR program, meeting CMS requirements within first year
Successful implementation of Ornish Reversal Program.
Manager of Cardiovascular Clinical Services06/2014 to 06/2015Elkhart General HospitalElkhart, IN
Managed clinical, financial, and administrative staff and general operations for multiple cardiac areas that included: Cardio-Pulmonary Rehab, Cardiac Diagnostics, Heart Failure and Valve (TAVR) Clinic Maintained mission and values of organization Supervised staff and ensured quality, patient-centered, evidence-based care Major Accomplishments: Successfully implemented outpatient Heart Failure Clinic Successfully led organization and Heart Failure Team through accreditation process through the Health Care Colloquium.
Implementation of Valve (TAVR) Clinic, our region's first facility to perform TAVR procedure.
Heart Failure Coordinator09/2013 to 06/2014Elkhart General HospitalElkhart, IN
Responsible for the daily function and operation of the Heart Failure Clinic Re-developed outpatient Heart Failure Clinic Successfully lead efforts towards Heart Failure Accreditation Supervised clinical staff and monitored operating budget Performed callbacks to discharged heart failure patients Provided education to patients and hospital staff, including nursing and ancillary staff Participate in various committees including Cardiovascular Services Committee and Cardiovascular Case Conference.
Continuity of Care Coordinator10/2012 to 09/2013Elkhart General HospitalElkhart, IN
Conduct callbacks on patients discharged home or with home care from specific units to provide a transition of care, inquiring about follow-up appointments, if prescriptions were obtained and if patient understands medications, pain management.
Collaborated with nursing unit managers regarding concerns or complaints from callbacks
Developed documentation sheet for performing callbacks with pertinent questions to be addressed
Developed spreadsheet for data collection on callbacks
Developed job description as this was a new position.
Falls Team Leader
Reviewed in-patient falls, maintained data collection for nursing managers, NDNQI, and HEN/HRET
Assist in development and implementation of Fall Safety precautions, such as implementing yellow gowns for patients that are high risk for falls.
Conducted bi-monthly Fall Champion meetings.
Developed and maintain a monthly Falls Newsletter of Nursing Staff.
Hospitalist Nurse Clinician05/2010 to 09/2012Elkhart General HospitalElkhart, IN
Responsible for discharge paperwork/instructions on Hospitalist Physicians' Patients Reviewed charts prior to discharge for any labs, x-rays, etc that were abnormal to be sure they were addressed or follow-up testing ordered upon discharge.
Reconciled medications at discharge under the guidance of the physicians.
Worked closely with case managers to ensure patients are discharged to the appropriate level of care and with any equipment needed.
Performed callbacks on all patients discharged home to ensure they had a follow-up appointment, were able to get their prescriptions, and pain was controlled.
Addressed any needs or questions that were presented, offering advice within scope of practice or recommended notification of physician, return to ER, or notification of emergency services.
Fielded phone calls from discharged patients with questions or concerns as well as various other departments and physicians with questions, concerns, issues.
Developed a discharge summary form that the Hospitalist Nurse Clinician filled out and faxed to Primary Care Physician upon discharge that served as information for the transition of care.
Developed a pocket organizer for the Hospitalist Nurse Clinicians.
Critical Care Staff Nurse07/1999 to 05/2010Elkhart General HospitalElkhart, IN
Managed critically ill patients with life-threatening illnesses and/or injuries including but not limited to: neurological cases, trauma, respiratory failure, acute myocardial infarctions, acute congestive heart failure, renal failure, surgical patients (vascular, cardiothoracic, GI, neurologic), and patients receiving CRRT.
Proficient in all critical care skills: cardiac monitoring, administration and titration of multiple drugs most frequently used in critical care setting.