Accomplished, multifaceted security management professional with extensive, wide-ranging, and increasingly responsible experience; distinguished supervisory track record of service with the DEA.
Expertise
Federal, State, and Local Laws
Security Operations and Assessments
15+ years Supervisory Experience
Contract Security and Vendor Management
Recruiting, Hiring, & Training Staff
Field Supervision and Operations Management
Risk Assessment and Mitigation
Proactive Case and Strategic Planning
Communication and Interpersonal Skills
Client/Public Relations
Emergency Management
Regulatory Compliance
Expert in Analytical Writing and Research
Team Leadership/Motivation
Work Experience
Director and National Account Manager for US Steel, 01/2018 - Current G4S Secure Solutions USA – City, STATE,
Manage $11 million manned-security contract for 25 US Steel at facilities in the United States.
Support customer contractual requirements and allocate resources to align with business needs.
Perform effectively in self-directed work environment and oversee day-to-day operations and decisions.
Foster lasting relationships through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Develop, maintain and utilize diverse client base.
Liaise between clients and management support team to quickly resolve issues.
Collaborate with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Establish and maintain positive relationships with diverse stakeholders.
Design Key Performance Indicators to exceed contractual expectations and track cost-saving initiatives.
Security Strategic Account Manager for Mylan,Inc., 11/2015 - 07/2017 G4S Secure Solutions USA – City, STATE,
Managed $6 million physical security contract for Mylan Pharmaceutical facilities in United States, Canada, Puerto Rico and Brazil.
Collaborated with all Mylan security managers and facilitated all contractual security needs and obligations.
Built and strengthened client relationships through effective security management and customer-centric terms.
Initiated training standards and mandated OTJ training for all security personnel.
Addressed issues with accounting, billing and service delivery to maintain and enhance client satisfaction.
Interviewed and selected G4S security site managers and supervised orientation, training, and retention of all hired G4S security personnel.
Created monthly Key Performance Indicators to improve measurable values and security performance.
Analyzed monthly budget status reports and summarized key issues, monthly milestones, and forecasted efforts and deliverables.
Supervisory Special Agent|Senior Staff Coordinator, 04/2004 - 11/2015 United States Drug Enforcement Administration – City, STATE,
Served as Senior Staff Coordinator, liaison and primary POC at DEA Headquarters from 7/2014 until 11/2015 for international drug investigations involving European countries.
Briefed DEA Country Attaches and ambassadors in Europe on drug trafficking trends and drug kingpin organizations.
Coordinated with other federal, state, and local agencies during multi-jurisdictional and OCDETF investigations.
Supported international investigations by securing funding for Title III intercepts, undercover operations, and travel.
Promoted in 7/2004 to Supervisory Special Agent and provided oversight and supervision for drug investigations in Enforcement Group and federal Task Force Group in Western PA until 7/2014.
Trained new Special Agents and Task Force Officers in Pittsburgh on investigative procedures and legal requirements.
Directed security activities at investigation sites and organized agents' activities to protect people and property.
Managed 50 active investigations simultaneously in Western PA.
Delivered professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
Coordinated with other federal, state, and local law enforcement agencies during multi-jurisdictional investigations.
Special Agent/Senior Special Agent, 03/1990 - 04/2007 United States Drug Enforcement Administration – City, STATE,
Initiated drug trafficking investigations in Hartford, Philadelphia, and Pittsburgh.
Responsible for enforcement of Title 21 United States Code.
Gathered facts from interviews of suspects, witnesses and complainants.
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Executed arrest warrants and search warrants and collected and preserved evidence pursuant to federal drug crimes.
Seized over $50M in drug proceeds including cash, real property, conveyances, and jewelry.
Initiated undercover operations, surveillance and interrogation to infiltrate international drug networks.
Identified witnesses, orchestrated interviews, and collected statements to gather information regarding drug trafficking activities.
Delivered professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
Installed concealed cameras, transmitters, and body recorders used to develop and record evidence.
Investigated criminal activity through combination of document research and interviews.
Education
Bachelor of Science: Administration of Justice, Expected in 01/1987 - The Pennsylvania State University - University Park, PA, GPA:
Accomplishments
Recipient of 17 Performance of Excellence Awards
Received nomination for Quality Step Increase for exemplary performance
Recipient of MAGLOCLEAN, OCDETF, and LEAD Awards
Awarded for investigation/prosecution of international MDMA distributor identified by former President Bush as "Kingpin and threat to National Security"
Master of Ceremony for Heroin Trafficking Trends in Philadelphia, Pittsburgh, and Arlington
Keynote speaker at International Drug Summits in Lyon, France and Barcelona, Spain
Maintained Top Security/SCI Security Clearance to handle sensitive and classified information
Certifications and Professional Development
DEA Basic Agent Training, Quantico, VA
Reid School of Interrogation/Investigation
Received 1600+ hours of training in Title 21 USC, CFR Part 1300, drug identification, anti-money laundering, report writing, search and seizure, asset forfeiture
Recognized as an expert witness in heroin trafficking trends
Certified Defensive Tactics Instructor
Certified Field Training Agent
Certified Master Instructor for Narcotics Identification
Certified in Jetway and SKYNARC Narcotics Interdiction
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The Pennsylvania State University
Job Titles Held:
Director and National Account Manager for US Steel
Security Strategic Account Manager for Mylan,Inc.
Supervisory Special Agent|Senior Staff Coordinator
