director and national account manager for us steel resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Accomplished, multifaceted security management professional with extensive, wide-ranging, and increasingly responsible experience ~ Highly trained in security management, team leadership, security program implementation, and strategic security operations ~ Distinguished track record of leadership, achieving goals, and exceeding performance objectives as a Director for Strategic Accounts with G4S Secure Solutions and Supervisory Special Agent with DEA.
Career Highlights
Recipient of 17 Performance of Excellence Awards at DEA
Received Quality Step Increase at DEA for exemplary performance
Recipient of MAGLOCLEAN, OCDETF, and LEAD Awards
Maintained Top Security/SCI Security Clearance
Work History
01/2018 to CurrentDirector and National Account Manager for US SteelG4S Secure Solutions USA | City, STATE,
Manage $11 million manned-security contract for 25 US Steel at facilities in the United States.
Administer customer contractual requirements and allocate resources to effectively provide manned security aligned with business needs.
Perform effectively in self-directed work environment and oversee day-to-day operations involving more than 8,000 hours in weekly manned security.
Strengthen customer relationships through effective communication resulting in long-term loyalty and expanded client base.
Solve problems and collaborate with client to recommend operational changes to meet emerging trends.
Implement Key Performance Indicators to exceed contractual expectations and track cost-saving initiatives.
11/2015 to 07/2017Security Strategic Account Manager for Mylan,Inc.G4S Secure Solutions USA | City, STATE,
Managed $6 million security contract for Mylan Pharmaceutical facilities in United States, Canada, Puerto Rico and Brazil.
Collaborated with VP of Security and security managers to facilitate all contractual security needs and obligations.
Built and strengthened client relationships through effective security management and customer-centric terms.
Supervised orientation, training, and retention of all hired G4S security personnel.
Analyzed monthly budget reports and summarized key issues, monthly milestones, and forecasted efforts and deliverables.
04/2004 to 11/2015Supervisory Special Agent|Senior Staff CoordinatorUnited States Drug Enforcement Administration | City, STATE,
Liaison and primary POC at DEA Headquarters for international drug investigations involving European countries.
Briefed DEA Country Attaches and ambassadors in Europe on drug trafficking trends and drug kingpin organizations.
Coordinated international investigations with federal, state, and local agencies.
Secured funding to support Title III intercepts and undercover operations.
Approved operational plans and supervised Special Agents in surveillance operations, arrests, and execution of search warrants.
Collaborated with other federal, state, and local law enforcement agencies during multi-jurisdictional investigations.
Supervised over 100 investigations resulting in seizure of hundreds of kilograms of cocaine, heroin, and marijuana.
03/1990 to 04/2007Special Agent/Senior Special AgentUnited States Drug Enforcement Administration | City, STATE,
Initiated drug trafficking investigations in Hartford, Philadelphia, and Pittsburgh; responsible for enforcement of Title 21 USC.
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Seized over $50M in drug proceeds including cash, real property, conveyances, and jewelry.
Initiated undercover operations, surveillance and interrogation to infiltrate international drug networks.
Interviewed witnesses, defendants, and collected statements.
Delivered professional testimony in judicial proceedings and drug trials.
Education
Expected in 01/1987 to to Bachelor of Science | Administration of JusticeThe Pennsylvania State University, University Park, PA, GPA:
Accomplishments
Awarded for prosecution of international MDMA distributor identified by former President Bush as "Kingpin" and threat to National Security
Master of Ceremony for Heroin Trafficking Trends in Philadelphia, Pittsburgh, and Arlington
Keynote speaker at International Drug Summits in Lyon, France and Barcelona, Spain
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
The Pennsylvania State University
Job Titles Held:
Director and National Account Manager for US Steel
Security Strategic Account Manager for Mylan,Inc.
Supervisory Special Agent|Senior Staff Coordinator