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direct support professional senior counselor resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion to ensure the best possible patient care and customer service

Capable Certified Nurse Assistant with 15 years solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive, service-oriented and observant.

Skills
  • Compassionate client care
  • Healthcare/Services
  • Crisis Management
  • Community activities
  • Transportation
  • Knowledge of state regulations
  • Behavior redirection
  • Quality program protocols
  • Client documentation
  • Case management experience
  • Medication administration
  • Proper phone etiquette
  • Meal preparation
  • Administrative support specialist
  • Client satisfaction
  • Medical terminology knowledge
  • Performing patient intakes
  • Quick problem solver
  • Calm and level-headed under duress
  • Patient relations
  • Understands medical procedures
  • Charting expertise
  • Quality assurance controls
  • Inbound and Outbound Calling
  • Schedule mastery
  • Employee coaching/training
  • Conflict mediation
Experience
02/2016 to Current
Direct support professional Senior Counselor Calhoun Nursing And Rehabilitation Center, Llc Hardin, IL,
  • Provides direct care to those with intellectual and developmental disabilities.
  • Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks.
  • Fosters positive relationships between caretakers and individuals served.
  • Ensures client safety and maintaining a safe environment.
  • Reminds and assists clients with self-administration of medications (with proper training).
  • Encourages self-help activities.
  • Reports changes in client’s condition or family situation to administrators and supervisors.
  • Documents services provided.
  • Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.
  • Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up.
  • Accompanies clients to scheduled appointments and transports clients or running errands for clients.
  • Assists with toileting, including bedpans, urinals, and commode chairs as necessary.
  • Other duties as assigned.
  • Assisted to the site supervisor ,oversaw all dsps and individuals in our IRA , handled all supervisor paperwork, interviews, training new saps
08/2010 to 11/2016
CNA - Certified Nursing Assistant Capital Senior Living Corpus Christi, TX,
  • Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals.
  • Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; and applying restraints.
  • Maintains patient stability by checking vital signs and weight; testing urine and recording intake and output information.
  • Provides patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; and reporting observations of the patient to nursing supervisor.
  • Documents actions by completing forms, reports, logs, and records.
  • Maintains work operations by following policies and procedures.
  • Protects organization’s value by keeping patient information confidential.
  • Serves and protects the hospital community by adhering to professional standards, policies and procedures; federal, state, and local requirements; and jcaho standards.
  • Updates job knowledge by participating in educational opportunities, reading professional publications, participating in professional organizations, and maintaining licensure.
  • Enhances nursing department reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments
07/2007 to 08/2010
CNA - Certified Nursing Assistant Meadow Hill City, STATE,

CNA

  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Comforted patients and provided each with reassurance and encouragement.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Education and Training
Expected in
Graduate Equivalency Degree (GED):
Newburgh Free Academy - Newburgh, NY
GPA:
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Newburgh Free Academy

Job Titles Held:

  • Direct support professional Senior Counselor
  • CNA - Certified Nursing Assistant
  • CNA - Certified Nursing Assistant

Degrees

  • Graduate Equivalency Degree (GED)

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