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Direct Support Professional Resume Example

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DIRECT SUPPORT PROFESSIONAL
Professional Summary

Compassionate, communicative, and ambitious caregiver whose goal is to begin a Psy.D. program in the Fall of 2022, and who seeks further hands-on experience working with those who have developmentally disabilities. Strong advocate with deep, abiding respect for all marginalized communities; knowledgeable in ADA and civil rights issues. Tactful in serving vulnerable populations. Reliable, hard-working self-starter who is also an enthusiastic team player.

Skills
  • Effective verbal and written communication skills; creating and maintaining meaningful professional relationships, especially with teens; building client rapport and advocating on behalf of others
  • Strong investigative skills in a variety of areas, especially ADA and civil rights issues
  • Crisis management and conflict resolution; SCIP certified, hands-on training and experience in behavior management; providing stress management
  • Working knowledge of French, American Sign Language, and Spanish
  • Collecting, recording, organizing, presenting, and archiving data
  • Meal planning and preparation, extensive housekeeping, working eight hours (often longer) while performing active manual labor
  • Many years of driving experience, including fleet driving
Work History
Direct Support Professional11/2020 to Current
Sunrise Senior Living – Jeffersonville , PA
  • Creating bonds of mutual trust and admiration with young adults on the autism spectrum who live in our Children's Residential Program; enriching their home life by balance learning with play, upholding their hygiene and health, providing warmth and attention while maintaining professional boundaries, and enforcing house rules with calm consistency.
  • Encouraging every young person to reach their highest level of independence possible concerning a wide variety of life skills, including cooking, cleaning, self-care, communication, and emergency safety; utilizing specific ABA techniques written into each goal, as outlined in their Behavioral Data Sheets, and always combining this professional approach with positive reinforcement, enthusiasm and encouragement, resulting in the kids' increased competency and effectiveness.
  • Staying up to date on their bi-monthly physical and psychiatric assessments, and taking reliable, detailed notes on their progress throughout each day and at the end of every shift.
  • Providing a majority of the house care and home-making, including cooking, cleaning, laundry, putting in maintenance requests for broken appliances, and more.
  • SCIP certified and OSHA trained; knowledgeable of HIPPAA and the necessity of maintaining every client's privacy.
AmeriCorps Fellow (Tutor/Mentor)08/2019 to 01/2020
Great Oaks Charter School – City , STATE
  • Oversaw the education of ninth grade students residing in an inner city, most of whom had IEPs and 504 Plans, and improved the quality of their learning experience in English Language Arts and Global History.
  • Worked on a small team with other AmeriCorps Fellows to create weekly lesson plans that supported and reinforced what students were learning in class.
  • Served as a friend and trusted adult to students and taught them essential life skills, such as time management, task chunking, conflict deescalation, and anxiety management.
  • Created the school's first LGBTQ+ alliance organization ("Pride Club"), a space for LGBTQ+ students and their allies to befriend and educate one another on age-relevant topics, such as self-care and responding to bullying.
Enforcement Intern09/2017 to 09/2018
Massachusetts Commission Against Discrimination – City , STATE
  • Investigated claims of discrimination on behalf of the Massachusetts Commonwealth.
  • Managed 15+ cases and wrote legal dispositions, ordering compensation if discrimination had occurred.
  • Interviewed and developed professional rapport with complainants, respondents, and their attorneys.
  • Sought out, organized, and archived wide varieties of data, such as personal statements, diary records, employee demographic spreadsheets, email threads, text records, etc.
  • Demonstrated the compassion, tact, and composure necessary in working with complainants, most of whom were highly distraught and/or members of marginalized populations.
Education
Bachelor of Arts: Psychology - Cumulative GPA: 3.405/2019Mount Holyoke College- City, State
  • Served the AccessAbility Department as a Peer Mentor, helping students with disabilities navigate their way through the college and obtain resources, including living and learning accommodations, while also providing a sense of community.
  • Volunteered for Project Splash, an organization that provides free swimming lessons to children with developmental disabilities; worked one-on-one for two years with a non-verbal boy with autism who had behavioral problems, who ultimately became a much stronger and more confident swimmer, as well as a calmer and more cooperative learner.
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Resume Overview

School Attended

  • Mount Holyoke College

Job Titles Held:

  • Direct Support Professional
  • AmeriCorps Fellow (Tutor/Mentor)
  • Enforcement Intern

Degrees

  • Bachelor of Arts : Psychology - Cumulative GPA: 3.4 05/2019

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