Direct Support Professional Resume Example
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DIRECT SUPPORT PROFESSIONAL
Professional Summary
Correctional Officer offering 13-year history in corrections with superior record of defusing high-pressure situations with sound judgment and effective conflict resolution. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.
Skills
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Work History
Direct Support Professional, 03/2017 to 07/2020
Sunrise Senior Living – Norristown , PA
Sunrise Senior Living – Norristown , PA
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Initiated crisis intervention by following official crisis communication plans and training.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved Teen youth problems, improved operations and provided exceptional client support.
- Completed clerical tasks such as filing, copying and distributing mail.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Collected urine samples to test for substance use.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Correctional Officer, 03/2004 to 06/2014
Blue Earth County – Mankato , MN
Blue Earth County – Mankato , MN
- Established positive working relationships and maintained boundaries with resident offenders.
- Cleaned prisoner holding areas to prevent spread of disease or infection.
- Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Created and maintained arrest files on all inmates processed through jail.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Arranged for medical and dental care of inmates.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Issued cleaning supplies, comfort items, laundry and all basic meals.
- Booked new inmates into facility and processed inmates for release.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Identified facility openings and designated inmates to housing units.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Determined and assigned inmates to appropriate housing.
- Completed intake paperwork, fingerprints and searches.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Tracked inmates through head counts, visitor logs and scheduled activities.
Human Service Tehcnician, 10/1998 to 03/2004
Anoka Metro Regional Treatment Center – City , STATE
Anoka Metro Regional Treatment Center – City , STATE
- Developed individual treatment goals based on history and diagnosis.
- Facilitated group and individual therapy in outpatient setting.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Completed clerical tasks such as filing, copying and distributing mail.
- Collected urine samples to test for substance use.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Communicated with clients to develop social and psychiatric observations.
- Presented lectures and seminars in community to increase awareness of mental health issues.
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Monitored patients and assessed suicide risks.
- Encouraged patients to discuss experiences in group and individual settings.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
Education
High School Diploma: 06/1991
Anoka Ramsey Community College - City
Anoka Ramsey Community College - City
- Continuing education in Law enforcement
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Resume Overview
School Attended
- Anoka Ramsey Community College
Job Titles Held:
- Direct Support Professional
- Correctional Officer
- Human Service Tehcnician
Degrees
- High School Diploma : 06/1991
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