Direct Support Professional Resume Example SOS Homes

DIRECT SUPPORT PROFESSIONAL

Professional Summary

Correctional Officer offering 13-year history in corrections with superior record of defusing high-pressure situations with sound judgment and effective conflict resolution. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.

Skills

Patient assessments
Patient privacy
Community integration
Care plan assessment
First aid and safety
Patient care
Patient management
Meal planning and preparation
Behavioral Management
Direct patient care
State regulations knowledge

Medical Records Management
Inmate management
Safety and security enforcement
Search and seizure procedures
Correctional facility procedures
Safety and security
Central and pod control
Crisis intervention training
Conflict resolution skills
Surveillance
Firearm operations trained

Work History

Direct Support Professional, 03/2017 to 07/2020
SOS Homes – Andover, MN

Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Initiated crisis intervention by following official crisis communication plans and training.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved Teen youth problems, improved operations and provided exceptional client support.
Completed clerical tasks such as filing, copying and distributing mail.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Collected urine samples to test for substance use.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).

Correctional Officer, 03/2004 to 06/2014
Sherburne County – Elk River, MN

Established positive working relationships and maintained boundaries with resident offenders.
Cleaned prisoner holding areas to prevent spread of disease or infection.
Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
Built solid relationships with staff and residents to keep institution safe and secure.
Created and maintained arrest files on all inmates processed through jail.
Made rounds at specified intervals and conducted head counts and roll calls.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Arranged for medical and dental care of inmates.
Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
Issued cleaning supplies, comfort items, laundry and all basic meals.
Booked new inmates into facility and processed inmates for release.
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Identified facility openings and designated inmates to housing units.
Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Conducted routine and emergency head counts.
Observed behavior of residents individually and in groups.
Determined and assigned inmates to appropriate housing.
Completed intake paperwork, fingerprints and searches.
Escorted inmates to and from cells, court, hospitals and medical appointments.
Tracked inmates through head counts, visitor logs and scheduled activities.

Human Service Tehcnician, 10/1998 to 03/2004
Anoka Metro Regional Treatment Center – Anoka, MN

Developed individual treatment goals based on history and diagnosis.
Facilitated group and individual therapy in outpatient setting.
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Completed clerical tasks such as filing, copying and distributing mail.
Collected urine samples to test for substance use.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Communicated with clients to develop social and psychiatric observations.
Presented lectures and seminars in community to increase awareness of mental health issues.
Documented client progress in confidential files.
Provided clients with recommendations to community resources.
Monitored patients and assessed suicide risks.
Encouraged patients to discuss experiences in group and individual settings.
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.

Education

High School Diploma: 06/1991
Anoka Ramsey Community College - Coon Rapids, MN

Continuing education in Law enforcement

Resume Overview

Companies Worked For:

SOS Homes
Sherburne County
Anoka Metro Regional Treatment Center

School Attended

Anoka Ramsey Community College

Job Titles Held:

Direct Support Professional
Correctional Officer
Human Service Tehcnician

Degrees

High School Diploma : 06/1991

Direct Support Professional Resume Example

Resume Score: 80%

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