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Direct Support Professional Resume Example

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DIRECT SUPPORT PROFESSIONAL
Professional Summary

Correctional Officer offering 13-year history in corrections with superior record of defusing high-pressure situations with sound judgment and effective conflict resolution. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.

Skills
  • Patient assessments
  • Patient privacy
  • Community integration
  • Care plan assessment
  • First aid and safety
  • Patient care
  • Patient management
  • Meal planning and preparation
  • Behavioral Management
  • Direct patient care
  • State regulations knowledge
  • Medical Records Management
  • Inmate management
  • Safety and security enforcement
  • Search and seizure procedures
  • Correctional facility procedures
  • Safety and security
  • Central and pod control
  • Crisis intervention training
  • Conflict resolution skills
  • Surveillance
  • Firearm operations trained
Work History
Direct Support Professional, 03/2017 to 07/2020
Sunrise Senior Living – Norristown , PA
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Initiated crisis intervention by following official crisis communication plans and training.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved Teen youth problems, improved operations and provided exceptional client support.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Collected urine samples to test for substance use.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Correctional Officer, 03/2004 to 06/2014
Blue Earth County – Mankato , MN
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Cleaned prisoner holding areas to prevent spread of disease or infection.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Created and maintained arrest files on all inmates processed through jail.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Arranged for medical and dental care of inmates.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Issued cleaning supplies, comfort items, laundry and all basic meals.
  • Booked new inmates into facility and processed inmates for release.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Identified facility openings and designated inmates to housing units.
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Conducted routine and emergency head counts.
  • Observed behavior of residents individually and in groups.
  • Determined and assigned inmates to appropriate housing.
  • Completed intake paperwork, fingerprints and searches.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
Human Service Tehcnician, 10/1998 to 03/2004
Anoka Metro Regional Treatment Center – City , STATE
  • Developed individual treatment goals based on history and diagnosis.
  • Facilitated group and individual therapy in outpatient setting.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Collected urine samples to test for substance use.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Communicated with clients to develop social and psychiatric observations.
  • Presented lectures and seminars in community to increase awareness of mental health issues.
  • Documented client progress in confidential files.
  • Provided clients with recommendations to community resources.
  • Monitored patients and assessed suicide risks.
  • Encouraged patients to discuss experiences in group and individual settings.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
Education
High School Diploma: 06/1991
Anoka Ramsey Community College - City
  • Continuing education in Law enforcement
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Resume Strength
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Resume Overview

School Attended

  • Anoka Ramsey Community College

Job Titles Held:

  • Direct Support Professional
  • Correctional Officer
  • Human Service Tehcnician

Degrees

  • High School Diploma : 06/1991

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