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Direct Support Professional Resume Example

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DIRECT SUPPORT PROFESSIONAL
Professional Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Certified Phlebotomist bringing 1-2-year background to growing lab. Accomplished in easing patients' anxieties and working with needle-adverse individuals. Prepared to take next career step in rewarding the Phlebotomist role.

Work History
Company Name - Direct Support ProfessionalCity, State08/2020 - 10/2020
  • Promoted health and wellness in psychiatric clients s by providing caring emotional support and encouragement.
  • Assisted disabled clients in any way necessary to facilitate independence and well- provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Cooked meals and assisted clients with eating tasks to support healthy nutrition.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
Company Name - Certified Phlebotomist TechnicianCity, State02/2020 - 03/2020
  • Logged patient information and recorded data into EHR system, managed over 10-20 customer calls per day.
  • Organized and cleaned blood-drawing trays, ensuring that all instruments were sterile.
  • Have ability to multitask, be team player.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Obtained blood specimens by performing venipunctures and finger sticks ten times per day.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Handled insurance verification tasks using Patient charting and Microsoft to validate patient insurance information.
Company Name - Patient Safety AssistantCity, State08/2018 - 01/2019
  • Used critical thinking to break down problems, evaluate solutions and make decisions, managed over 5-10 customer calls per day.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.
  • Comforted patients and families by offering support and encouragement.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Company Name - Clerical AssistantCity, State06/2017 - 08/2017
  • Completed one year of being receptionist at Rogers High School for experience, managed over 10 customers calls per day.
  • Accurately filed documents according to necessary policies.
  • Performed apartment walk-throughs with potential residents.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Decreased customer hold times by updating office phone call and messaging procedures.
  • Maintained records of material flow, compiling and organizing related data.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Affiliations
Affiliations/Community Involvement AVID (Advancement Via Individual Determination Member)
writing

I love writing, because it is an amazing way to express yourself,

it allows my mind to go any place with no restrictions.

Skills
  • Patient Care
  • HIPAA Compliance
  • Specimen Collection
  • Blood Specimen Storage
  • Measuring Vital Statistics
  • Infection Control
  • Drawing Blood
  • Specimen Labeling Procedures
  • Laboratory Procedures
  • Recording Data
  • Equipment And Instrument Sterilization
  • Quality Control Guidelines
Education
03/2020
Mercy College Of Ohio
City, State
Phlebotomy Certificate: Nursing
  • Professional development completed in Nursing Services
05/2017
Robert S. Rogers High School
City
High School Diploma
  • Member of Avid ( Advancement Via Individual Determination)
  • Majored in Astronomy
  • Continuing education in Science
Certifications
  • CPR Training
  • Electronic Health Records
  • Medical terminology
  • Medical billing and Coding
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Resume Overview

School Attended

  • Mercy College Of Ohio
  • Robert S. Rogers High School

Job Titles Held:

  • Direct Support Professional
  • Certified Phlebotomist Technician
  • Patient Safety Assistant
  • Clerical Assistant

Degrees

  • Phlebotomy Certificate : Nursing
    High School Diploma

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