LiveCareer-Resume

direct support professional resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Nutrition
  • Community activities
  • Case management experience
  • Quality program protocols
  • Client documentation
  • Compassionate client care
  • Behavior redirection
  • Knowledge of state regulations
  • Client safety and first aid
  • Crisis Management
  • Transportation
  • Care plan management
  • Housekeeping
  • Database management
  • Cash management experience
  • Client satisfaction
  • Meal preparation
  • Business correspondence
Education and Training
Mccreary Central High School Stearns, KY Expected in 06/1991 High School Diploma : - GPA :
  • Completed coursework in [Subject], [Subject] and [Subject]
  • Completed professional development in [Subject]
  • [Number] GPA
Somerset Community College Somerset, KY Expected in : - GPA :
Experience
Mary T Inc. - Direct Support Professional
Crystal, MN, 08/2021 - Current
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Assisted individuals in development of social skills to become integrated in community.
  • Assisted individuals in learning and developing new skills.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Transported clients to doctor's appointments and errands.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Used approved crisis intervention techniques in emergency situations.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
Healthdrive Corporation - Receptionist
Hondo, TX, 01/2021 - 08/2022
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Processed payments and updated accounts to reflect balance changes.
  • Updated and recorded customer or client information to maintain accounts.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Scheduled and confirmed appointments and meetings for management team.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
Mary T Inc. - Direct Support Professional
North Branch, MN, 05/2012 - 08/2019
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Assisted individuals in development of social skills to become integrated in community.
  • Assisted individuals in learning and developing new skills.
  • Tracked and reported clients' progress based on observations and conversations.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Transported clients to doctor's appointments and errands.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Used approved crisis intervention techniques in emergency situations.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.

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Resume Overview

School Attended

  • Mccreary Central High School
  • Somerset Community College

Job Titles Held:

  • Direct Support Professional
  • Receptionist
  • Direct Support Professional

Degrees

  • High School Diploma
  • Some College (No Degree)

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