Direct Service Provider Resume Example Iowa Focus

DIRECT SERVICE PROVIDER

Professional Summary

Well-rounded Personal Care Aide with 10 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and [Task]. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.

Skills

Culturally sensitive service providers
Direct care
Resident service plans
Directing team members

Indirect patient care
Directing team activities
Provider support

Work History

05/2013 to 12/2019Direct Service Provider Iowa Focus | Creston , IA

Supervised daily activities and provided assistance when needed.
Administered medication as directed by physician.
Worked to improve and enhance patient lives through effective and compassionate care.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Developed rapport to create safe and trusting environment for care.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Maintained clean, safe and well-organized patient environment.
Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Scheduled and accompanied clients to medical appointments.
Monitored and assisted residents through individual service plans.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Helped clients manage money, pay bills and shop for groceries or personal items.
Assisted patients with self-administered medications through [Action] and [Action].
Identified needs and coordinated plans for travel and out-of-town functions.

04/2012 to 05/2013Direct Support ProfessionalSpecialize Support Services | Creston , Iowa

Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
Consulted with different healthcare disciplines to offer important mental health support to [Type] patients.
Helped with diagnosing patients and delivering treatments with timely medication administration and specimen collection.
Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
Updated patient files with current information about vitals, behaviors and other data relevant to [Job title] treatment planning.
Assisted patients with adjusting to hospital procedures and helped each thrive in highly structured settings.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Maintained clean, safe and well-organized patient environment.
Supervised daily activities and provided assistance when needed.
Ensured safety and well-being of each patient in alignment with care plan.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Developed rapport to create safe and trusting environment for care.
Administered medication as directed by physician.
Worked with men patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
Adapted and adjusted patient medication dosages to optimize effectiveness and improve overall patient behavior
Worked with [Type] patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
Assisted staff members during emergency situations while maintaining professionalism and observational skills.

01/2010 to 04/2013Sandwich ArtistSubway | Creston , Iowa

Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Checked completed orders for accuracy and bagged meals for easy carrying.
Promoted customer loyalty by efficiently handling food and service complaints.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Communicated menu item information and offered suggestions to promote featured products.
Maintained clean, sanitized and well-organized food preparation zones.
Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Operated manual and electric appliances to peel, slice and trim food.
Performed shift change tasks each day to keep store efficient and neat.
Efficiently prepared sandwiches and other menu items for guests.
Filled and mixed soft drinks, water and [Type] beverages.
Interpreted over [Number] food order slips per shift to prepare food according to customer orders.
Processed payments and counted change to complete transactions.
Cleaned food preparation areas, tools and equipment.
Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
Prepared [Type] food items by chopping, dicing, [Action] and cooking ingredients.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Assisted guests, including offering personable greetings and taking orders.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Provided product information and menu item explanation in consideration of dietary restrictions.
Executed sandwich artistry duties with very low occurrence of errors.
Trained team members to prepare sandwiches and other items according to instructions.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
Assisted customers in choosing menu items by providing food complementing information.
Wiped counters, [Action] and sanitized equipment to maintain clean food prep and dining areas.

01/1997 to 04/2006Direct Support StaffS.I.R.F | Creston, Iowa

Administered medication as directed by physician.
Maintained clean, safe and well-organized patient environment.
Developed rapport to create safe and trusting environment for care.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Worked to improve and enhance patient lives through effective and compassionate care.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Supervised daily activities and provided assistance when needed.
Helped develop, implement and optimize patient treatment plans and goals.
Scheduled patient appointments and assisted therapists and office staff with prioritizing and organizing caseloads.
Observed patients undergoing treatments and reported status changes to supervising therapist for immediate attention.
Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
Established staff schedules and assignments based on facility needs and equipment availability.
Ensured safety and well-being of patients.

Education

06/1992Associate of Arts | Human ServicesFaribault Technical College, Fairbault Minnesota

Resume Overview

Companies Worked For:

Iowa Focus
Specialize Support Services
Subway
S.I.R.F

School Attended

Faribault Technical College

Job Titles Held:

Direct Service Provider
Direct Support Professional
Sandwich Artist
Direct Support Staff

Degrees

06/1992 Associate of Arts | Human Services

Direct Service Provider Resume Example

Resume Score: 80%

Resume Overview

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