Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Achievements include regularly exceeding sales, service and customer acquisition quotas. Dedicated to expanding reach and gross sales with good networking and account servicing skills. Superior work ethic with an adaptable approach. Willing to learn new things and wanting to advance in work.

Skills
  • Proposal development
  • Processing payments
  • Effective customer upselling
  • Team member motivation
  • Merchandising proficiency
  • Staff training and motivation
  • Food safety and sanitation
  • Multitasking
  • Opening and closing procedures
Experience
10/2019 to 12/2020 Direct Sales Representative Captioncall Llc | Idaho Falls, ID,
  • Sold products and services in field for Omaha Steaks company.
  • Executed outbound calls each week to existing customers, resulting in sales.
  • Listened to customer needs to identify and recommend optimal food packages selections.
  • Assisted customers by finding needed specific items and checking inventory for items.
  • Worked from home and communication through Micorsoft Teams
07/2017 to 10/2020 Assistant in Meat Department Foot Locker | Hicksville, NY,
  • Packaged cut meat products in shrink wrap or bags, using scales to determine product weight and label with appropriate pricing, package date and best-by date.
  • Cured, smoked, tenderized and otherwise preserved meat products, following store recipes and food safety procedures to optimize product quality of processed meats.
  • Properly stored meat to decrease waste and increase product freshness span.
  • Educated customers on meat choices and preparation methods to increase sales.
  • Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
  • Answered customer questions about specific products and cut meats to specifications.
  • Cut, wrapped, weighed and labeled orders for customers.
  • Filled daily specialized requests and completed wholesale orders.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
02/2014 to 07/2017 Cashier Marcus Corporation | New Berlin, WI,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Trained new employees in cashiering procedures, offering assistance in resolving certain issues.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted others with completing end-of-day counts and securing funds to prevent loss or theft.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
02/2006 to 06/2014 Front Desk Clerk Econo Lodge | City, STATE,
  • Reviewed account information and individual customer charges to produce correct bills.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Investigated and independently resolved all customer complaints to boost satisfaction.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Monitored reservations to track incoming parties and special events.
  • Responded to inquiries and room requests made online, by phone or email.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
  • Computed guest billings and posted charges to room accounts.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
Education and Training
Expected in 06/2013 Bachelor of Science | Psychology Kaplan University, Davenport, IA GPA:
Expected in 05/2000 High School Diploma | Moc-Floyd Valley High School, Orange City, IA GPA:

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Resume Overview

School Attended

  • Kaplan University
  • Moc-Floyd Valley High School

Job Titles Held:

  • Direct Sales Representative
  • Assistant in Meat Department
  • Cashier
  • Front Desk Clerk

Degrees

  • Bachelor of Science
  • High School Diploma

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