LiveCareer-Resume

direct sales representative resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

A resourceful person with commitment to ensuring exceptional customer service across diverse settings. Organized with strong time management and multi-tasking skills and proven ability to work well with all types of professionals. Have helped many customers and enjoy talking with people. Resilient Direct Sales Representative, exceptional negotiator and persuasive communicator with demonstrated track record of success in service sales. Good report writing and contract preparation skills.

Skills
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Communication skills
  • Customer satisfaction
  • Product and service sales
  • Cash Handling
  • Telephone etiquette
  • Relationship building
  • Great at talking with people
  • Sales
  • Direct Sales
  • Goal Attainment
  • Sales Goals
  • Sales Planning
  • Appointment Setting
  • Product Knowledge
  • Customer Complaint Resolution
  • Customer Relations
  • Revenue Generation
  • Lead prospecting
  • Logistics expertise
  • Good Telephone Etiquette
  • Problem-Solving
  • Analytical and Critical Thinking
  • Self-Motivated
  • Attention to Detail
  • Active Listening
Education
Ritenour Sr. High School St Louis, MO Expected in High School Diploma : - GPA :
Saint Louis Community College St Louis, MO Expected in No Degree : General Education - GPA :
Work History
Roadie, Inc. - Logistics Account Executive
Grants Pass, OR, 01/2022 - Current
  • Tracked shipments and trucks out on deliveries.
  • Coordinated insurance coverage for goods and packages.
  • Contacted existing customers to update accounts and confirm deals.
  • Planned routes for various shipments according to special events, customer needs and weather.
  • Monitored market and negotiated rates based on trends.
  • Oversaw special handling requirements and necessary documentation related to hazardous and sensitive materials.
  • Processed payments and double checked orders.
  • Advised clients on transportation and payment methods.
  • Determined method of shipment and prepared bills of lading, invoices and other shipping documents
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Managed system support functions to set priorities and service levels expectations.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Prospected new sales leads from directories, referrals and partners.
  • Locked in customer business with persuasive negotiation skills.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Resolved issues efficiently and enhanced customer satisfaction ratings.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Exceeded established sales goals and increased client retention.
  • Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
  • Worked to develop network by identifying and pursuing new leads and building rapport with clients.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared pricing agreements and contracts to close sales.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Connected customers with services based on individual needs and vendor capabilities.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
Captioncall Llc - Life Insurance Broker
Saint Louis, MO, 08/2021 - 09/2021
  • Provided coverage option information to assist clients in protecting assets.
  • Obtained underwriting approval by completing application for coverage.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Maintained high standards of customer service by building relationships with clients.
  • Utilized targeted email campaigns and cold calling to increase revenue.
  • Finalized sales and collected necessary deposits.
  • Collected premiums on or before effective date of coverage.
  • Remained impartial in order to advise clients based on circumstances.
  • Calculated premiums and established payment methods for sales.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Met with customers to provide information about available products and policies.
Arbor Company - Delivery Driver
Calgary Place, GA, 06/2021 - 12/2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Delivered packages to customer doorsteps and business offices.
  • Checked loads against documentation before completing final delivery at destinations.
Xpo Logistics Inc. - Direct Sales Representative
Greenville, MS, 02/2021 - 05/2021
  • Met customers in homes and businesses to discuss and demonstrate products.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Inquired about current service levels and offered upgrades.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Informed customers of promotions to increase sales productivity and volume.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
East Hartford Public Schools - Elderly Caregiver
East Hartford, CT, 06/2020 - 01/2021
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Consulted with the nurse to assess cases and enhance care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Developed rapport to create safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Supervised daily activities and provided assistance when needed.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Administered medication as directed by physician.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Conferred with the nurse to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
Silvermans - Clerk
City, STATE, 02/2019 - 12/2020
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Helped customers complete purchases and locate items to promote loyalty, satisfaction, and sales numbers.
Company Name - Stage Manager
City, State, 05/2016 - 06/2019
  • Assisted in all technical and practical effect setup for band performances and broke down all equipment at close of each show.
  • Stored, loaded and unloaded set pieces and technical equipment for performances.
  • Worked with team of 2-6 to put all props and set pieces in place.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Moved furniture and boxes using utility dolly and truck ramp.

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Resume Overview

School Attended

  • Ritenour Sr. High School
  • Saint Louis Community College

Job Titles Held:

  • Logistics Account Executive
  • Life Insurance Broker
  • Delivery Driver
  • Direct Sales Representative
  • Elderly Caregiver
  • Clerk
  • Stage Manager

Degrees

  • High School Diploma
  • No Degree

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