Three years of experience in primary care at Shawnee Manor. Maintain strong reputation for achieving high levels of patient satisfaction. Hardworking CNA skilled at wound care, mobility assistance and charting. Highly flexible and willing to work all shifts. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly energetic. U.S. Army Reserves Team Leader extensively trained in weapons, police operations, field exercises and security. Accomplishments include deployment training and weapons qualifications. Military Police extensively trained in defensive tactics, weapons, and case management. Effectively uses education and hands-on experience to manage large caseloads. Highly motivated, effective communicator and problem solver. Works well with team members and groups from diverse backgrounds. Ending Rank E4. Critical thinker Detail oriented Microsoft Word, Excel, PowerPoint Planning/coordinating Professional demeanor Organizational planning Extremely organized Effective team leader. Trained in emergency response. Six months experience in Direct Sales, skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.
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- Patient Care
- Delivered compassionate care that exceeded hospital requirements.
- Successfully provided quality care to 13 patients in a nursing home..
- Awarded the Army Achievement Medal in 2007 &2008
- Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
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Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.Recommended and helped customers select merchandise based on their needs.Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.Received and processed cash and credit payments for in-store purchases.Worked as a team member to provide the highest level of service to customers.Shared product knowledge with customers while making personal recommendations.
- Observed and documented patient status and reported patient complaints to the case manager.
- Assisted with adequate nutrition and fluid intake.
- Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.
- Cleaned and organized patients' living quarters.
- Positioned residents for comfort and to prevent skin pressure problems.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Provided personal nursing care in pre- and post-operative situations.
- Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
- Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
- Assisted with ADLs.
- Frequently commended for maintaining the safety, respect and dignity of residents.
- Observed and documented patient status and reported patient complaints to the case manager.
- Assisted with adequate nutrition and fluid intake.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Cleaned and organized patients' living quarters.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
- Assisted with ADLs.
- Provided patients and families with emotional support.
- Determined elevation and grid azimuths with maps and map overlays.
- Effective decision-maker in high-pressure environments.
- Managed receipt, storage and issue of ammunition processes.
- Trained in patrolling areas and allowed restricted area access for authorized personnel.
- Maintained complete accountability of all sensitive items and communication equipment.
- Completed multiple fire prevention safety training.
- Trained in maintaining rifles, machine guns, mortars and hand grenades.
- Trained in directing supporting fire to suppress enemy fire and allow troops to maneuver the area.
- Law Enforcement procedures; hands-on and paperwork training in DUI's, domestic violence, house calls, apprehending personel.
- Built and disassembled scaffolds, bracing and barricades.
- Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
- Cleaned all construction areas to avoid hazards.
- Installed and repaired roofs, flashings and surfaces.
- Removed old roofing materials in an efficient manner.
Coursework in Word, Excel, Power point, and the basics of a computer.
Coursework in Engine RepairHeating and Air Conditioning courseworkPreventative Maintenance Inspection trainingFuel and Ignition Systems courseworkCoursework in Mechanical and Electrical Engineering. Tire and suspension training. President of Auto Tech, Senior year.
- Automotive customer service, Excel, Power point, WordLaw Enforcement military training
- Nursing, First aid/ CPR certified
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School Attended
- Shawnee High School
- Apollo Career Center
Job Titles Held:
- Direct Sales Representative
- Certified Nurses Assistant
- Home Health Aide
- Military Police
- Laborer
Degrees
- High School Diploma Required
- Certification Automotive Technology Graduated President of the Class in Automotive class. Automotive Service Certificate. Coursework in Engine Repair. Preventative Maintenance Inspection training. Fuel and Ignition Systems coursework
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