Seasoned Sales Professional with over 24 year’s experience in the Health Care Industry. Proven track record of delivering high sales results and consistently exceeded the target expectation. Professional Accomplishments
Extensive knowledge and experience in selling Individual & Family Plans, Medicare Plans and Covered California Plans
A proven performer with strong work ethics and the ability to achieve sales/target expectations in all lines of business
Ability to refocus and revise tactics ensuring bottom line results.
Proven competence in customer satisfaction
Articulate in verbal and written communication
Demonstrated ability for organization, attention to detail, and time management
Proficient in handling computer software and applications including Microsoft Office
Achievements include regularly exceeding sales, service and customer acquisition quotas. Dedicated to expanding reach and gross sales with good networking and account servicing skills. Superior work ethic with an adaptable approach. Proactive sales expert with a solid background of sales accomplishment. Well-versed in current trends in the region and market. Focused on applying good relationship-building and project management skills toward maximizing sales success. Hardworking Direct Sales Representative bringing [Number] years' experience and looking for a challenging new role. Talents include proposal development, contract negotiation and report writing. Highly successful in [Area] sales.
Skills
Insurance
[Type] sales
[Product or Service] knowledge
Customer relationship management
Account development
Effective customer upselling
Multitasking
Experience
Dec2014 to Current
Direct Sales AgentAnthem, Inc. – Napa, CA,
Responsible for day-to-day service.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
12/2008 to 12/2013
Direct Sales AgentAnthem, Inc. – Nashville, AR,
Sold products and services in field for [Type] company.
Met or exceeded quota by [Number]% regularly by leveraging [Skill] and [Skill] abilities.
Discussed service levels with customers and potential upgrades.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Executed [Number] outbound calls each week to existing customers, resulting in [Number]% increase in sales.
12/2001 to 12/2008
Direct Sales AgentAnthem, Inc. – Norwalk, CT,
Sold products and services in field for [Type] company.
Met or exceeded quota by [Number]% regularly by leveraging [Skill] and [Skill] abilities.
Discussed service levels with customers and potential upgrades.
Wrote sales proposals, set up contracts and finalized deals.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Executed [Number] outbound calls each week to existing customers, resulting in [Number]% increase in sales.
12/2000 to 12/2001
Sales RepresentativeKt&G – Sterling Heights, MI,
Cold-called over [Number] prospective customers daily with [Number]% success rate.
Generated [Number]+ leads per month and worked to convert customers with [Number]% success rate.
Pursued over [Number] new accounts in [Timeframe] through lead generation, cold calling and advertising referrals.
Achieved or surpassed sales quotas by as much as [Number]%.
Established and serviced [Number] accounts in assigned territory.
Exceeded sales goals by [Number]% for [Number] consecutive years.
Developed customized sales techniques to successfully sell and upsell [Type] and [Type] services to new and existing clients.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Achieved sales goals, increasing revenue by [Number]% for top accounts in [Timeframe] and expanding personal sales portfolio by [Number] new accounts.
Contacted new and existing customers to discuss how specific products could meet needs.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Monitored customer order process and addressed customer issues.
Prepared and processed contracts and order forms for new and existing customers.
Exceeded [Year] quota by [Number]% with over $[Amount] in sales.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Exceeded monthly sales goals by [Number]% through successful [Task].
Education and Training
Expected in to to
: Pierce College - Winnetka, CA GPA: Health & Life Insurance License, #0D75735 active
Expected in to to
: Graduate Calabasas High School - Calabasas, CA GPA:
Expected in 06/2019 to to
Bachelor of Science: Business And Project Management University Of Phoenix - Tempe, AZ GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.