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direct collections associate senior resume example with 10+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
I have completed all 6 years at AEP with no safety incidents. I take ownership and accountability for the job I perform and the decisions I make.
Skills

work well with others

work independently

require minimal supervision

able to multi task

complete tasks in time frame allowed

Work History
09/2015 to Current Direct Collections Associate Senior Fidelity National Information Services | Brown Deer, , I have been with Direct Collections for just over one year.  I handle several different job duties that include occupancy reviews, disputes, fraud fraud alerts, finals as well as working with outside collections agencies thru Debtnext to collect final bad debts.  As a senior I also assist with Helpque assistance as assigned.

09/2010 to 09/2015 Customer Service Associate Senior AEP | City, , I had been with the call center for 5 years and was able to multitask and help with many of the jobs the call center has available.  I took incoming calls as well as assist Direct Collections with finals and deceased records. I was also able to assist the Builders Group and the VA help line.  As a Senior i also assisted with helpque whenever asked.
09/2010 to 09/2015 Customer Service Associate Sr. AEP | , , I had been with the call center for 5 years and was able to multitask and help with many of the jobs the call center has available.  I took incoming calls as well as assist Direct Collections with finals and deceased records. I was also able to assist the Builders Group and the VA help line.  As a Senior i also assisted with helpque whenever asked.
Education
Expected in 1984 to to High School Diploma | Potsdam Central High School, Potsdam, GPA:
Expected in 1987 to to Associate of Science | Business Administration State University of New York, Canton, NY GPA:

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Resume Overview

School Attended

  • Potsdam Central High School
  • State University of New York

Job Titles Held:

  • Direct Collections Associate Senior
  • Customer Service Associate Senior
  • Customer Service Associate Sr.

Degrees

  • High School Diploma
  • Associate of Science

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