Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Compassionate worker who possesses a gentle touch and caring attitude centered on treating people with dignity and respect. Adaptable and task focused whether in a group setting or independently. Collaborative team player with strong clinical and interpersonal skills. Eager to contribute to team success through hard work. I have attention to detail and excellent organizational skills. I am also motivated to learn, grow and excel in any field.

  • Clear Communication
  • Relationship Building
  • Excellent customer service
  • Flexible, Dependable and Punctual
  • Ability to problem solve efficiently and quickly
  • Strong work ethic and ability to motivate others
  • Ability to follow procedures and protocols
Work History
11/2019 to 08/2021 Direct Care Staff Member Boys Town | Washington, DC,
  • Responsible for the daily care of children and supervising of children placed at the facility; ensuring that their health, safety and wellbeing are protected.
  • Complete shift change documentation such as residential case notes, incident reports, sleep logs, and behavioral checklists.
  • Supervised residence during activities, enforce age appropriate behavioral management during work, recreation, and education.
  • Worked with residence with behavioral issue from moderate to intense behaviors.
  • Transported residence to and from school, doctor's appointments, interviews, groups, and participates in supervision and instruction.
  • Provided crisis intervention when needed.
  • Maintain professional boundaries between self and residents to ensure appropriateness in the working relationship.
  • Attended trainings and meetings as required by facility.
08/2012 to 07/2019 Armed Security Officer Supervisor/Administrative Assistant Central Lakes College | Glencoe, MN,
  • Commissioned Security Officer and Taser Certified
  • Shared responsibility for the day to day operations, as well as along side our officers
  • Made monthly schedules for employees, conducted interviews, hired and fired personnel, and issued verbal and written warnings to officers
  • Responsible for reading, scanning and sending daily reports to clients and making sure Security Officers were updated on changes that our customers implemented
  • Worked with Law Enforcement Agencies, as well as Baylor S&W, Ascension Providence Hospital and MHMR
  • Security Officers were transferred custody from Law Enforcement while patient was on an Emergency Detention Order (E.D.O.) and guarded that patient until he/she was Medically cleared, then transported patient to the Medical Facility anywhere in the state of Texas.
  • Entered data from MHMR transports for billing cycles
  • Coached new employees on administrative procedures, company policies, and performance standards
  • Interacted with vendors, contractors, and professional services personnel to receive orders, directed activities and communicate instructions
  • Performing general office duties, including answering phones,routing calls/messages to staff and greeting visitors
  • Composed internal memos and external correspondence for senior management and reviewed for accuracy
  • Identified and recommended changes for existing processes to improve accuracy, efficiency and responsiveness of customer service department
  • Monitored properties, screened visitors, updated logs, and issued passes to maintain security
  • Managed office inventory by restocking supplies and placing orders to maintain adequate stock levels.
  • Completed full building and grounds patrols every 15 minute to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
06/2013 to 08/2013 Caregiver Lkq Corp | Lansdale, PA,
  • Worked for Favorite Staffing under BCFS Health and Human Services at Fort Sill, OK., where they housed and cared for refugees in barracks
  • There were 60 females in a pod, 5 direct Care Staff and 1 Unit Manager; Each staff member were in charge of 12 girls from ages 12-17 years of age.
  • DCS kept children on schedule of their day to day activities such as hygiene, 3 meals a day plus snacks, outside activities. movie night, church services, making sure they had appropriate clothing, shoes, and personal products as needed.
  • Language barrier- mostly Spanish speaking. Communication and patience as key components to having a successful day
  • Built and developed a rapport to create a safe and trusting environment for cafre
  • Assisted with daily living activities by helping with hygiene needs, tasks and household chores
09/1995 to 02/2011 Warehouse Order Puller Smead Manufacturing | City, STATE,
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Coordinated the Packing Department for large packaging company
  • Operated PC's and carton printers assigned to packing department
  • Prepared boxes and cartons for production and repack labeled used for packing office
  • Filling supplies according to standards, packed boxes of finished goods in carton for shipment and warehousing
  • Checked orders, ordered box supply and label box covers and cartons
  • Selected paper labels and hand fed labels through small glue machines
  • Maintained clean and safe work area and performed all duties assigned
  • Performed Lead position responsibilities and became familiar with software applications
  • Compared received packages against shipping documents.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Wrapped pallets in shrink wrap prior to loading.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Prepared and checked outbound shipments for accuracy.
  • Kept warehouse areas free of debris and safe for all employees with proper storage and maintenance of machinery, tools and supplies.
  • Picked and packed order items.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Expected in No Degree | Nursing McLennan Community College, Waco, TX GPA:
Expected in 05/1987 High School Diploma | McGregor High School, Mcgregor, TX GPA:

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School Attended

  • McLennan Community College
  • McGregor High School

Job Titles Held:

  • Direct Care Staff Member
  • Armed Security Officer Supervisor/Administrative Assistant
  • Caregiver
  • Warehouse Order Puller


  • No Degree
  • High School Diploma

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