I thrive on learning new skills quickly and approach daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Known for punctuality, ready to contribute to team success.
Skills
Bilingual
Problem solving
Teamwork
Customer service
Computer literacy
Social skills
Client documentation
Client safety and first aid
Behavior redirection
Proper phone etiquette
Medication administration
Coordination skills
Multi-line telephone skills
Front office management
Experience
Direct Care Staff Member, 07/2016 to 12/2020 Seven Hills Foundation – Baltimore, MD,
Administered medications or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse.
Supervised medication administration, personal hygiene and other activities of daily living.
Followed care plan and directions to administer medications.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Reported concerns to nurse supervisor to promote optimal care.
Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
Applied clean dressings, stockings or support bandages under direction of nurse or physician.
Cared for individuals during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Helped clients with personal needs from exercise to bathing and personal grooming.
Engaged with patients and families to provide emotional support and daily living instruction.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Special Needs Supervisor, 08/2014 to 06/2016 Marcus & Company Realty – Saint Petersburg, FL,
Completed reports, paperwork and documentation accurately and on time.
Developed plans to meet needs of families concerning education and skills.
Maintained confidential case documentation.
Documented services and collected required data for evaluation.
Created detailed and individualized plans to best support consumers.
Completed administration work and paperwork for over 8 clients.
Gathered community resources and coordinated referrals to obtain services.
Transported consumers to social activities, community outgoings, and to community volunteer opportunities.
In Home Support Services, 03/2010 to 10/2013 Bertha Cardenas – City, STATE,
Tracked and reported clients' progress based on observations and conversations.
communicated between doctors and patients about care plans, progress and changing health conditions.
Built strong and trusting bond with clients and loved ones.
Organized games and other activities to engage clients and offer mental stimulation.
Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
Collected and recorded patients' blood pressure, pulse and respirations to evaluate and note basic health status.
Cared for wounds by changing bandages, dressings and binders to promote healing.
Checked mail, shopped for groceries and handled bill payments.
Kept detailed records of patient care, medication administration and changes in health or other conditions.
Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
Prepared food and helped patients eat to support healthy nutrition.
Monitored health and well-being of clients, including significant health changes.
Real Estate Transaction Coordinator, 01/2006 to 12/2008 Cal Star Real Estate – City, STATE,
Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
Drafted contracts, purchase agreements, closing statements and leases.
Scheduled and confirmed appointments.
Communicated with clients to determine property needs and budget constraints.
Researched properties values to determine competitive market pricing.
Helped homeowners and homebuyers sell or purchase residential properties in Riverside Area.
Arranged and oversaw property closings, including document signings and funds disbursement.
Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
Tracked weekly sales to develop senior leadership reports for corrective action planning.
Answered and directed incoming calls using multi-line telephone system.
Maintained daily calendars, set appointments with clients and planned daily office events.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education and Training
: Nursing, Expected in Mt San Jacinto College - San Jacinto, CA GPA:
High School Diploma: , Expected in 06/2005 Laura May Stewart Performance School - Beaumont, CA, GPA:
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