Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Willing to learn more in any field that I have no knowledge of and is very interested in learning new things. I am a fast learner and don't mind asking questions pertaining to tasks that i don't understand. Would very much so like to branch off from my comfort zone to be more rounded and experienced. No job is too much for me and i am a hard worker.
Skills
Issue resolution
Payment processing
Cash drawer balancing
ID verification
Product recommendations
Customer assistance
Customer greeting
Credit and cash transactions
Coin counting
Merchandise restocking
Cash management
Cash register operation
Staff mentoring
Experience
11/2004 to 02/2020
Dinning AssociateGrove Bay Hospitality Group – Warwick, RI,
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Helped customers find specific products, answering questions and offering advice.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Trained new employees in cashiering procedures, offering assistance in resolving work issues.
Processed customer payments quickly and returned exact change and receipts.
Ran hospital patient trays up to the floor's and rooms.
Helped the patients get food in front of them and make sure the patient didn't need anymore help.
Worked with the line crew to make sure the patients food items are on the tray and correct.
Assisted my manager with any items needed that were not in arms reach.
01/2004 to 03/2005
CashierAmerican Dining Creations – East Syracuse, NY,
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Drove sales and add-on purchases by promoting specific item options to customers.
Learned roles of other departments to provide coverage and keep store operational.
Properly verified customer identification for alcohol or tobacco purchases.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Built relationships with strategic partners leading to business development opportunities.
Helped customers find specific products, answering questions and offering advice.
Trouble-shoot and resolved issues with cash registers, card scanners and printers.
Processed returned items in accordance with store policy.
06/1998 to 03/2004
Cook, CashierMcDonald's – City, STATE,
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Helped customers find specific products, answering questions and offering advice.
Assisted customers with account updates, new service additions and promotional offers.
Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
Counted, sorted and stacked finished pieces for easy access.
Inspected items for damage and reported issues to supervisor to return ununeatableerchandise and obtain replacements for customers.
Trouble-shoot and resolved issues with cash registers, card scanners and printers.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Reviewed production specifications to properly set up and calibrate machinery.
Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
Trained new employees in cashiering procedures, offering assistance in resolving work issues.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Delegated daily tasks to team members to optimize team productivity.
Worked closely with front-end staff to assist customers.
Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
Processed customer payments quickly and returned exact change and receipts.
Created exceptional menu items executed with precision to regularly garner diner praise.
Operated all kitchen equipment safely to avoid injuries.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Developed open and professional relationships with team members, enabling more effective issue resolution.
Education and Training
Expected in 05/2002
High School Diploma: New Hanover High School - Wilmington, NC GPA:
Expected in
: Criminal Justice Cape Fear Community College - Wilmington, NC GPA:
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