dining services retail supervisor resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
High energy assistant manger who is an efficient and creative shift leader. Strong knowledge of the food and beverage industry.
Highlights
Microsoft Office Suite, Linux, Lotus Notes
Proficiency in computer hardware and software operations
Mid-level computer programming - Visual Basic, C++
Skilled in internet utilization and problem solving
Strong leader
Full service restaurant background
ServSafe certified
Staff development talent
Supervisory skills
Hiring and training
Adaptable
Customer-oriented
Accomplishments
Efficiently operated two high volume restaurants with a combined staff of 120 culinary and restaurant professionals.
Experience
2014 to 09/2014Dining Services Retail SupervisorAmerican University | City, STATE,
Maintain temperature charts Construct and distribute corrective action notice forms Monitor employee time clock activity and process payroll Responsible training associates, planning, assigning, and directing work; appraise performance; rewarding and disciplining associates; address complaints and problem solve Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.
Primarily responsible for food service at an assigned locations.
Assist Retail Director in establishing & maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development.
Ensure requirements for appropriate sanitation and safety levels in respective areas are met.
Supervision of employees with responsibility coaching, performance management and evaluations.
Conduct period inventory; maintaining records to comply with ARAMARK, government and accrediting agency standards.
Coordinate activities with other internal departments and participate in management team meetings.
Interfaces with Vendors and key service users within client organization.
Involved in Student and employee advocacy activities.
Support all customer service and employee engagement initiatives.
08/2013 to 12/2013Night Auditor/Guest Service RepresentiveCountry Inn & Suites | City, STATE,
Provide customer service at all time Checking guests in and out Answering multi-line telephone Auditing daily financial postings and adjustments Entering data into spreadsheets and other documents Entering direct billing for contracts Enroll customers into loyalty program Setting up breakfast for customers Make reservations for potential customers.
11/2012 to 12/2013Trayline Supervisor/Patient Services SupervisorSt. Francis Hospital | City, STATE,
Ensure patient trays are made correct and delivered in a timely manner Maintain temperature charts Create master employee schedule for 50 employees Construct and distribute corrective action notice forms Monitor employee time clock activity and process payroll Responsible for interviewing, hiring, checking references and training associates, planning, assigning, and directing work; appraise performance; rewarding and disciplining associates; address complaints and problem solve Directly supervise associates in BOH and FOH Carry out supervisory responsibilities in accordance with the organization's policies and applicable Federal and State laws Assisted in food preparation duties Constructed and distributed corrective action notice forms.
Education
Expected in 2004 to to High School Diploma | Cardinal Ritter High School, Indianapolis, INGPA:
Expected in 2015 to to Associate's of Science | Electrical EngineeringNorthern Virginia Community College, Alexandria, VAGPA:
Coursework in Business, Restaurant and Hotel Management
Expected in 2012 to to Bachelor's of Science | Electronic/Computer Engineering TechnologyDeVry University, Arlington, VAGPA:
Coursework in Business, Restaurant and Hotel Management
Flexible to work independently or as an active team player. Able to take direction effectively and make decisions. Willing to assume extra responsibilities. Outstanding work ethic and initiative. Strong math and analytical skills .Excellent communication and people skills .
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