Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings Results-driven and knowledgeable administrative professional systematic about handling clerical, marketing and customer-facing tasks to maximize team efficiency and bottom-line performance. Skillfully coordinate simultaneous needs with high-quality support. Seek every opportunity to bring in new business by monitoring listings, coordinating leads and organizing efficient schedules. I am always looking for a challenge, easy to follow and love to learn! Can answer the phones and knows how to be professional over the phone and in person.
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- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Acted as initial contact in addressing customer concerns.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
- Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
- Followed routines to foster stability and structure in children's lives while parents were away.
- Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Participated in hands-on learning activities with children, including painting and drawing.
- Helped children complete homework and special assignments daily to support academic performance.
- Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Searched store inventory system to determine whether requested products were available.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Calculated pricing, applied discounts and collected payment to process transactions.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers, answered questions and recommended specials and desserts to increase profits.
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Minimized customer wait times by taking and filling large volume of orders each day.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
Minor in Leadership Science
Advanced Event Planning
Principles of Social Media
Business Management
National Honor Society (NHS)
Project Transformation
Mission Trips
Dean's List Honoree Spring Semester 2021
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School Attended
- Austin Peay State University
Job Titles Held:
- Dillards Sales Associate, Clientele Based
- Nanny
- Electronics Sales Associate
- Waitress -Cashier
Degrees
- Some College (No Degree)
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