Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings Results-driven and knowledgeable administrative professional systematic about handling clerical, marketing and customer-facing tasks to maximize team efficiency and bottom-line performance. Skillfully coordinate simultaneous needs with high-quality support. Seek every opportunity to bring in new business by monitoring listings, coordinating leads and organizing efficient schedules. I am always looking for a challenge, easy to follow and love to learn! Can answer the phones and knows how to be professional over the phone and in person.

Skills
  • Detail Oriented
  • Email Marketing
  • Leadership
  • Team Player
  • Microsoft Office Suite
  • Critical Thinking
  • Business Management
  • Communication Skills
  • Critical Thinking
  • Marketing
  • Security of Private Information
  • Team Player
  • Customer assistance
  • Ordering and stocking
  • Merchandise restocking
  • Loss prevention
  • Cash drawer balancing
  • ID verification
  • Product recommendations
  • Cash management
  • Credit and cash transactions
  • Returns and exchanges
  • Training and mentoring
Experience
05/2021 to Current Dillards Sales Associate, Clientele Based 2 Fellas & A Big Vehicle | Broken Arrow, OK,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Acted as initial contact in addressing customer concerns.
  • Worked with fellow sales team members to achieve group targets.
  • Answered incoming telephone calls to provide store, products and services information.
  • Built and maintained relationships with peers and upper management to drive team success.
07/2018 to Current Nanny Actionlink | Brooklyn, NY,
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Participated in hands-on learning activities with children, including painting and drawing.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
08/2019 to 05/2021 Electronics Sales Associate Walmart | City, STATE,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Searched store inventory system to determine whether requested products were available.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
11/2017 to 05/2019 Waitress -Cashier Sweet P's Southern Style Restaurant | City, STATE,
  • Greeted customers, answered questions and recommended specials and desserts to increase profits.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
Education and Training
Expected in | Communications: Public Relations Austin Peay State University, Clarksville, TN GPA:

Minor in Leadership Science

Advanced Event Planning

Principles of Social Media

Business Management

National Honor Society (NHS)

Project Transformation

Mission Trips

Dean's List Honoree Spring Semester 2021

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Resume Overview

School Attended

  • Austin Peay State University

Job Titles Held:

  • Dillards Sales Associate, Clientele Based
  • Nanny
  • Electronics Sales Associate
  • Waitress -Cashier

Degrees

  • Some College (No Degree)

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